Bruno Oliveira
Miami,United States
Summary
Dedicated Computer Science student with certifications in cybersecurity, demonstrating a foundational understanding of developing and implementing security policies, procedures, and best practices. Skilled in the basics of conducting vulnerability scans and penetration tests, with an academic background that supports the identification and remediation of potential security weaknesses. Adept at monitoring and analyzing theoretical security events and logs, with training in swiftly identifying and responding to security alerts and notifications.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Salesworker
adidas
07.2021 - Current
- Duration: 2 years 9 months
- Efficiently managed the receipt, opening, unpacking, and distribution of sales floor merchandise, enhancing store readiness and product availability.
- Elevated customer experience by providing enthusiastic and informative responses, both in-store and via telephone, resulting in a 20% increase in customer satisfaction scores.
- Answered questions about store policies and addressed customer concerns.
- Developed comprehensive operational strategies to optimize store performance, leveraging broad directives to achieve a 15% increase in efficiency.
Retail Sales Specialist
Hollister Co.
07.2019 - 06.2021
- Duration: 2 years
- Exceeded customer service expectations, resulting in a 3% sales increase by providing personalized assistance and product expertise.
- Efficiently managed financial transactions and ensured drawer accuracy, maintaining a 100% balancing record.
- Quickly mastered new software and operational procedures, enhancing team adaptability and process efficiency.
- Orchestrated multiple project timelines simultaneously, demonstrating superior organizational and time management skills.
Education
Bachelor of Science - Computer Science
Florida International University
Miami, FL12.2024
Associate of Science - Computer Science
Miami Dade College
Miami, FL12.2022
Skills
- Security awareness training
- Vulnerability scanning
- Penetration testing
- Security event monitoring and analysis
- Incident response and remediation
- Security tool configuration and maintenance
- Security policy development and implementation
- Threat and vulnerability research and evaluation
- Security architecture and design
- Cross-functional collaboration
- Risk assessment and mitigation
- Intrusion detection and prevention
- Encryption and data protection
- Network security
- Endpoint security
- Cloud security
- Access control and identity management
- Compliance and regulatory frameworks
- Security information and event management (SIEM)
Certification
- Learn SQL Course - CodeAcademy, 6434162E74
- Technical Support Fundamentals - Google, R7L3TK4GKSWA
- The Bits and Bytes of Computer Networking - Google, QZHUEZHZ3NMP
- Foundations of Cybersecurity - Google, WFXRXJXTRYLL
- Wireshark for Basic Network Security Analysis - Coursera, J2LMN7HCVRDE
Timeline
Retail Salesworker
adidas
07.2021 - Current
Retail Sales Specialist
Hollister Co.
07.2019 - 06.2021
Bachelor of Science - Computer Science
Florida International University
Associate of Science - Computer Science
Miami Dade College
Similar Profiles
SUVENDU KUMAR TRIPATHYSUVENDU KUMAR TRIPATHY
Finance / FP&A at AdidasFinance / FP&A at Adidas
Saurabh RathorSaurabh Rathor
Senior Data Engineer /Senior Engineering Manager at AdidasSenior Data Engineer /Senior Engineering Manager at Adidas
Isaac YatesIsaac Yates
Retail & Warehousing at AdidasRetail & Warehousing at Adidas
Temirlan OrumbayevTemirlan Orumbayev
Senior Specialist Customer Service DPC CIS at AdidasSenior Specialist Customer Service DPC CIS at Adidas
Eversley DelaneyEversley Delaney
Worker at AramakWorker at Aramak