Bruzy Foster
Council Bluffs,IA
Summary
Dedicated professional with extensive experience in asphalt maintenance at Asphalt Maintenance, excelling in road construction and site readiness. Proven ability to resolve conflicts and enhance customer satisfaction as a Customer Support Specialist. Skilled in heavy equipment operation and proficient in Microsoft Excel, ensuring efficient project execution and client relations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Asphalt Laborer
Asphalt Maintenance
04.2009 - Current
- Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
- Clear areas in preparation for laying down asphalt.
- Developed specialized skills in various asphalt applications such as patching, resurfacing, sealing cracks, and line striping for diverse client needs.
- Directed traffic around site locations using appropriate signage and team communication.
Customer Support Specialist
Prime Therapeutics LLC
08.2004 - 01.2009
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Provided pharmacy mail order assistance when needed for outbound prescription refills.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled escalated support cases with diplomacy and tact, successfully defusing tense situations between the company and its customers.
- Maintained thorough knowledge of product offerings to provide accurate information and expert advice to customers.
Steel Detailer
Paxton Mitchell
11.2002 - 02.2004
- Streamlined coordination efforts through effective use of cloud-based file sharing systems, improving document accessibility for all parties involved.
- inspected farm hydraulic pumps for accuracy and mistakes
- Loaded trucks with propane forklifts in an accurate efficient time frame.
- followed safety protocal per OSHA guidlines
Education
No Degree - Physical Education And Coaching
Metropolitan Community College
Omaha, NESkills
- Road construction
- Asphalt maintenance
- Safety
- Site readiness
- Heavy equipment operation
- Shoveling
- Asphalt paving
- Inspection skills
- Call center experience
- Computer proficiency
- Conflict resolution
- Microsoft Excel
- Microsoft outlook
- Microsoft PowerPoint
Certification
- Forklift certified 2023
- osha 10 2023
- career readiness 2020
Timeline
Asphalt Laborer
Asphalt Maintenance
04.2009 - Current
Customer Support Specialist
Prime Therapeutics LLC
08.2004 - 01.2009
Steel Detailer
Paxton Mitchell
11.2002 - 02.2004
- Forklift certified 2023
- osha 10 2023
- career readiness 2020
No Degree - Physical Education And Coaching
Metropolitan Community College
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