Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brya Phillips

Woodbridge,VA

Summary

Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Veterinary Assistant - Level 3

MedVet Northern Virginia
11.2021 - Current
  • Responsible for providing direct support to veterinarians by performing medical, diagnostic, and laboratory procedures
  • Evaluate and identify incoming patient distress and prioritize based on assessment, to assist veterinarians and medical team
  • Triage incoming patients by obtaining and documenting medical histories, obtaining vitals while understanding normal parameters, and assigning triaged patients to appropriate triage level
  • Assist veterinarians in all aspects during surgical procedures from helping develop anesthetic protocol, administration of premeditation and induction agents, intubation, surgical prep, maintenance and monitoring of general anesthesia, assisting in surgical procedure as needed, recovery care of patients post-anesthesia, proper medical documentation of anesthesia monitoring, and understanding side effects of anesthetic agents being administered
  • Communicates with clients to provide individualized pet health education such as home care instructions, medications (indications, adverse reactions), and general wellness updates on hospitalized patients.
  • Restrained animals for examination and treatment.
  • Managed medical intervention and therapy for animals in collaboration with a veterinarian
  • Assisted in emergencies effectively providing first aid or life-saving measures under veterinarian supervision.
  • Administered injections, oral medications, and, topically applied medications prescribed by a veterinarian.
  • Performed testing such as platelet count, urine sediments, and fecal floats.
  • Kept detailed records of animal treatments and medications.
  • Monitored vital signs and provided nursing care for animals.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.

Customer Service Representative | Veterinary Assistant

Town and Country Animal Hospital
09.2018 - 11.2021
  • Provide outstanding customer service by answering phones, differentiate between routine and emergency cases, schedule appointments, greet patients and clients, admit and check out patients, process payments, manage financial information, and communicate information between clients and staff
  • Empathize with clients and remain compassionate and well-mannered in high-stress client situations
  • Perform end of day procedures each evening such as balancing cash drawer, run end of day reports, prepare deposits, and present reports to managers and owner
  • Knowledgeable in most computer systems such as Cornerstone to accurately enter and retrieve records and reports.

Overnight Veterinary Assistant

Columbia Pike Animal Hospital
11.2019 - 12.2019
  • Maintained positive and professional connections with peers and clients.
  • Provided animal care such as feeding, walking, restraining, and grooming
  • Maintained patient records by accurately recording treatments and test results on patient charts and other medical records
  • Having a wide knowledge of commonly used medications, confidently dispensing medication as directed under little to no supervision
  • Assisted in the preparation for surgery and recovery of patients
  • Properly handled and prepared outgoing diagnostic samples
  • Prioritized, organized, and completed diagnostic testing samples, and effectively
  • Worked with clients, scheduled appointments, processed payments, and explained pre/post-surgery care.

Education

A.A.S. Degree in Veterinary Technology -

Northern Virginia Community College
Sterling, VA
05.2024

Skills

    • Proficient in Cornerstone, EzyVet, Smartflow
    • Compassionate
    • Client Education
      • Customer Service
      • Reliable
      • Team Player

Certification

Fear Free Certification | 2021


Chantilly High School | Animal Science Academy Program | 2016 Workplace Readiness Certification



Timeline

Veterinary Assistant - Level 3

MedVet Northern Virginia
11.2021 - Current

Overnight Veterinary Assistant

Columbia Pike Animal Hospital
11.2019 - 12.2019

Customer Service Representative | Veterinary Assistant

Town and Country Animal Hospital
09.2018 - 11.2021

A.A.S. Degree in Veterinary Technology -

Northern Virginia Community College

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