Air Traffic Controller with exceptional 17 year safety track record. Commended for leadership under severe pressure and superior critical thinking skills. Fluent in automated radar systems, flight control software and full suite of advanced technologies. Safety oriented pilot with over 950 hours of experience and flawless safety record. Experience in the following aircraft: CE-150, CE-152, CE-162, CE-172, CE-177, CE-182, CE-206, DA-20, DA-40, PA-28-141, PA-28-161, PA-28-181, PA-44-180, PA-34. Knowlegable Patient Financial Advisor with expertise in completing registrations, screening patient financial backgrounds and and developing repayment plans that work with individual requirments. Offering 2 years of healthcare experience and the desire to make a positive impact on patient satisfaction and hospital success.
Work History
Air Traffic Control Specialist
Federal Aviation Administration
Memphis, TN, Prescott, AZ, Phoenix, AZ
Communicates instructions to pilots through clear delivery and enunciation.
Delivers weather updates to pilots to determine if necessary to divert aircraft to different airports.
Notifies airport response personnel to be ready when emergency situations happen.
Provides pilots instructions for safe takeoffs and landings at airports that average 1,000+ operations per day.
Utilizes communication systems to direct movement of pilots and ground personnel.
Patient Financial Services Representative
Banner Health
Mesa, AZ
Screened patients with financial needs to determine assistance choices.
Negotiated settlements and payment plans.
Discussed financial and insurance options with patients.
Updated accounts with the latest patient, payment and insurance information.
Followed up with patients and families to obtain additional information.
Generated monthly statements to check outstanding balances.
Assisted patients in filling out check-in and payment paperwork.
Certified Air Traffic Controller Specialist at FAA – Federal Aviation Administration, El Paso Air Traffic Control TowerCertified Air Traffic Controller Specialist at FAA – Federal Aviation Administration, El Paso Air Traffic Control Tower