Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Bryan Aquino

Las Vegas,NV

Summary

Proven track record in enhancing customer satisfaction and driving sales growth, notably at AutoZone where strategic marketing strategies boosted revenue. Skilled in vehicle maintenance and repair, coupled with exceptional teamwork and collaboration abilities. Demonstrates a strong commitment to safety and efficiency, with a history of maintaining impeccable driving records and fostering client trust through reliability.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Full Time Driver

Federal Express
09.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Commercial Manager

AutoZone
01.2013 - 01.2020
  • Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
  • Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
  • Strengthened team and organization by recruiting and hiring [Number] qualified employees.
  • Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
  • Built relationships with clients to establish new contracts.
  • Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
  • Increased sales by $[Amount] by issuing surveys to customers and interpreting results.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Assistant Manager

Little Caesars
06.2010 - 01.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

CANOGA PARK
Canoga Park, CA
06.2009

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Patience and understanding
  • Loading and unloading
  • Safety Protocols
  • Vehicle Inspection
  • Route Management
  • Vehicle inspections
  • Transportation
  • Commercial driving
  • Accident Prevention
  • Schedule Management
  • Heavy Lifting
  • Order picking and processing
  • Shipping and packaging
  • Appointment Scheduling
  • Teamwork and Collaboration
  • Multitasking
  • Vehicle maintenance and repair
  • Physical Strength
  • Record-keeping

Accomplishments

  • Supervised team of 20 staff members.

Certification

  • DG Training - 2020-Present

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Full Time Driver

Federal Express
09.2020 - Current

Commercial Manager

AutoZone
01.2013 - 01.2020

Assistant Manager

Little Caesars
06.2010 - 01.2015

High School Diploma -

CANOGA PARK
Bryan Aquino