Bryan Balderas
Manvel,TX
Summary
Dynamic and dedicated professional with a proven track record at Sam's Club, excelling in customer service and merchandise stocking. Skilled in efficient inventory management and effective communication, I consistently enhanced customer satisfaction and optimized stockroom organization. Known for a positive attitude and strong work ethic, I thrive in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Merchandise Stocker
Sams Club
09.2022 - 12.2022
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
- Reduced stock discrepancies by diligently documenting incoming shipments and reporting any variances to management.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Safely and securely loaded items to prevent damage during transport.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Curbside Shopper
Sams Club
09.2022 - 12.2022
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Helped customers locate products and checked store system for merchandise at other sites.
Power Washer
JB Power Washing
01.2021 - 09.2021
- Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
- Improved property appearance through meticulous attention to detail in power washing tasks.
- Cleaned debris and waste materials from job site.
- Showcased versatility in handling diverse surfaces, including brick, wood, concrete, and vinyl siding, adapting pressure levels accordingly to prevent damage.
- Established a strong reputation for reliability and professionalism, leading to repeat business and referrals from satisfied clients.
- Maximized the lifespan of outdoor spaces by professionally removing dirt, mold, mildew, and algae buildup through regular power washings.
- Removed debris using degreasers and chemicals as label recommended.
- Demonstrated adaptability in addressing unique challenges presented by various commercial or residential power washing projects.
- Maintained clean work environments during all stages of the cleaning process to ensure minimal inconvenience for customers.
- Worked with other crew members to plan and complete jobs.
- Prepared trucks for jobs by loading tools, equipment and cleaning chemicals.
- Proactively resolved any client concerns or issues related to the quality of work, reinforcing trust in the service provided.
- Increased client retention rate by consistently delivering high-quality power washing results.
- Communicated with clients and limited work equipment near entrances to minimize disruptions to businesses.
- Achieved consistent positive feedback from clients through personalized consultations which determined specific needs prior to initiating each project.
- Collaborated with team members for seamless coordination on larger-scale power washing projects.
Education
High School Diploma -
Shadow Creek HighSchool
Manvel, TX12-2025
Skills
- Loading and unloading
- Warehouse navigation
- Product labeling
- Stock rotation
- Pallet jack use
- Barcode scanning
- Positive attitude
- Willing to learn
- Friendly and personable
- Customer service
- Customer assistance
- Clear communication
- Verbal and written communication
- Shelf stocking
- Heavy lifting
- Cleaning procedures
- Safety compliance
- Energetic and outgoing
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Merchandise Stocker
Sams Club
09.2022 - 12.2022
Curbside Shopper
Sams Club
09.2022 - 12.2022
Power Washer
JB Power Washing
01.2021 - 09.2021
High School Diploma -
Shadow Creek HighSchool
Similar Profiles
Kevin PolancoKevin Polanco
Curbside Shopper at Sams ClubCurbside Shopper at Sams Club
Michael DayMichael Day
Shift Manager at Sams ClubShift Manager at Sams Club
Carmen KelhiCarmen Kelhi
Food Service Worker at Sams ClubFood Service Worker at Sams Club
Devin RussellDevin Russell
Personal Shopper at Sams ClubPersonal Shopper at Sams Club
Iesha LeonardIesha Leonard
Assistant at Kissed By A Bee OrganicsAssistant at Kissed By A Bee Organics