Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Bryan Best

Raleigh,NC

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Team Leader

East Coast Metal Distributors
02.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Team Leader

Ecolab
03.2021 - 02.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Team Associate

Mims Distributing Company Inc.
02.2017 - 01.2021
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
  • Minimized damaged items through careful handling of fragile products while selecting orders.
  • Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
  • Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
  • Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
  • Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.

Team Leader

Hagemeyer
09.2012 - 12.2016
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Worked with customer service representatives to handle escalated customer issues.
  • Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
  • Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
  • Oversaw performance evaluations for team members, setting clear expectations and providing constructive feedback that led to enhanced productivity levels.

Education

Associate of Arts - Business

Wake Technical Community College
Raleigh, NC
05-2027

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Team supervision
  • People management
  • Work Planning and Prioritization
  • Coaching and mentoring
  • Conflict resolution
  • Quality improvement
  • Overseeing daily activities
  • Analytical thinking
  • Complex Problem-solving

Certification


Hi-reach lift (Crown, Raymond and more) (+10yrs)

Sit-down forklifts (Electric and LPG)

(+14yrs)

Electric Motorized pallet jack ( walkie rider)

( single, double, and triple phase)

(+13yrs)

Order selectors/ Cherry pickers

(+13yrs)

Electric stand-up forklifts

(+13yrs)

Timeline

Team Leader

East Coast Metal Distributors
02.2024 - Current

Team Leader

Ecolab
03.2021 - 02.2024

Team Associate

Mims Distributing Company Inc.
02.2017 - 01.2021

Team Leader

Hagemeyer
09.2012 - 12.2016

Associate of Arts - Business

Wake Technical Community College

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