Bryan Best
Kissimmee,FL
Summary
Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Practical Job Title with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe.
Overview
7
7
years of professional experience
Work History
Lifeguard
Universal Orlando Resort
04.2022 - Current
- Supervises swimming activities at the aquatic facility and ensures that policies, guidelines, and safety procedures are followed
- Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies
- Administers first aid in the event of injury, rescue swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration if necessary.
Deli
Publix
01.2023 - 04.2024
- Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
- Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
- Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
- Reduced food waste by implementing proper inventory management and rotation practices.
Mail Clerk
Copart
06.2021 - 02.2022
- Investigated and adopted optimal shipping and receiving strategies selecting best carriers routes and methods to minimized cost and enhance schedules
- Worked with vendors representatives to resolve damage shipments and item shortages, protecting company interests and financial targets
- Maintained relationships with representatives of UPS, FedEX, and USPS shipping companies
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
Customer Service Representative
Universal Orlando Resort
02.2019 - 08.2019
- Handled mail daily, with duties including signing paper work, collecting the mail, presenting relevant product information
- Trained two new employees in how to use the computer system, entering customer data, and organizing customer interaction logs
- Provide basic technical support for clients on wide range of company products, resolving issues at a 90% rate
- Remained courteous and calm, even during moments of customer dissatisfaction
Food Server
Steak n Shake
06.2018 - 01.2019
- Maintained high standards of customer service during high volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Followed procedures for safe food preparation, assembly, and presentation
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
Salesperson
SiriusXM
06.2017 - 01.2018
- Greet customers and make them feel comfortable
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provide recommendations according to customers needs or preferences
- Introduces promotions and new products to customers.
Education
Associate Of Applied Business - Business Administration
Valencia College
East Campus01.2021
Skills
- Lifeguarding
- Python (Programming Language)
- Sales
- Team Building
- Food & Beverage
- Customer Service
- Communication
- Fundraising
- Leadership
- K-12 Education
Timeline
Deli
Publix
01.2023 - 04.2024
Lifeguard
Universal Orlando Resort
04.2022 - Current
Mail Clerk
Copart
06.2021 - 02.2022
Customer Service Representative
Universal Orlando Resort
02.2019 - 08.2019
Food Server
Steak n Shake
06.2018 - 01.2019
Salesperson
SiriusXM
06.2017 - 01.2018
Associate Of Applied Business - Business Administration
Valencia College
Similar Profiles
Betsy Ortiz CruzBetsy Ortiz Cruz
Event Guide at Universal Studios – Universal Orlando ResortEvent Guide at Universal Studios – Universal Orlando Resort
Samara BakerSamara Baker
Operations & Guest Services Specialist at Universal Orlando ResortOperations & Guest Services Specialist at Universal Orlando Resort
Tami HeilmanTami Heilman
Shared Services Coordinator, Revenue Operations at Universal Orlando ResortShared Services Coordinator, Revenue Operations at Universal Orlando Resort
Katherine LowryKatherine Lowry
Attractions Operator EPIC Universe at Universal Orlando ResortAttractions Operator EPIC Universe at Universal Orlando Resort
Alphonse AgraviadorAlphonse Agraviador
Internal Audit Manager at Church & Dwight Co., IncInternal Audit Manager at Church & Dwight Co., Inc