Bryan Billings
Bowling Green,OH
Summary
Experienced operations manager proficient in managing production and retail operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
11
11
years of professional experience
Work History
Production & Data Manager
Primitiv Group
01.2024 - Current
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Streamlined data management workflows for increased efficiency and reduced processing time.
- Leveraged advanced analytics tools to extract meaningful insights from complex datasets, driving informed business decisions.
- Improved data accessibility for non-technical users with introduction of user-friendly querying interfaces.
- Improved decision-making capabilities with development of advanced analytics and reporting tools.
Compliance Manager
Primitiv Group
07.2022 - 01.2024
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Managed compliance efforts, reporting and audits.
- Maintained effective working relationships with regulatory authorities(CRA), vendors and customers.
- Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
- Devised processes to boost long-term business success and increase profit levels.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet quality standards.
- Assisted in recruiting, hiring and training of team members.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Reduced operational risks while organizing data to forecast performance trends.
Compliance Manager
Fawn River Cultivation Company
08.2021 - 06.2022
- Lead all licensing and regulatory affairs. Oversaw application and approval of all municipality and state licenses.
- Responded to requests for information from municipality, state, and agency representatives.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management.
- Structured programs, produced working documentation and implemented best practices.
- Drove optimization of regulatory risks management, and process improvements.
General Manager
Common Citizen
12.2020 - 08.2021
- Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability.
- Standardized production procedures, job roles and quality assurance guidelines.
- Coordinated activities required to bring product to market, including aligning teams involved and bridging any gaps between different functions.
- Documented production information via daily system logs and discussed non-conformance issues with management.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Oversaw compliance with Metrc reporting and CRA as well as testing of finished products.
Inventory Manager
Pyramid Pens
08.2020 - 12.2020
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Handled day-to-day shipping and receiving.
- Process inventory through Metrc and NAV 365 including: creation of production batches, overseeing testing, sending CRA inventory transfer requests, manifesting orders to customers.
- Organizing and overseeing all physical inventory, keeping accurate records of incoming and outgoing products.
- Keeping accurate inventory levels for sales team, as well as overseeing our trim trade partners inventory.
- Customer relations, taking and processing orders as well as invoicing.
Front of House Manager
Quality Roots
12.2019 - 08.2020
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Performed cash handling activities, including making change, cashing out register drawers and securing nightly bank deposits.
- Resolved guests complaints while maintaining positive customer environment.
- Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
Web Developer
Revize
01.2019 - 09.2019
- Developed functional digital design concepts across various platforms to strengthen company brand and identity.
- Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Established presentation consistency across Chrome, Safari, Firefox and other common browser interfaces.
- Ran debugging tools such as Firebug and Chrome Inspector to eliminate flaws and glitches prior to publishing.
- Employed search engine optimization tactics to increase reach of targeted audience.
- Wrote lines of code using HTML, CSS, JavaScript and jQuery languages.
- Provided front-end website development using WordPress, Hubspot and other editing software.
Assistant General Manager
Cannaisseur
09.2016 - 12.2018
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Developed innovative sales proposals to promote product quality and showcase market comparisons.
- Boosted yearly profit of operations through process optimization and improved training.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Performed pricing and estimates based on customer needs and requirements.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Oversaw computer database and physical filing systems.
Catering Manager
Premiere Food Services
01.2014 - 09.2016
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Designed catering packages to increase sales and customer experience.
- Managed employees throughout preparation and service of events.
- Handled day-to-day processes of catering including scheduling, ordering food and planning events.
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Worked with chefs to plan menus according to client needs and budgets.
Education
Data Analysis
Monroe County Community College
Monroe, MI05.2026
High School Diploma -
Perry High School
Perry, MI05.2010
Skills
- Compliance & Licensing Management
- Operations Management
- Project Management
- Data Analysis
- Supply Chain Management
- Customer Relationship Management
- Staff Development
- Continuous Improvements
- Quality Control
Timeline
Production & Data Manager
Primitiv Group
01.2024 - Current
Compliance Manager
Primitiv Group
07.2022 - 01.2024
Compliance Manager
Fawn River Cultivation Company
08.2021 - 06.2022
General Manager
Common Citizen
12.2020 - 08.2021
Inventory Manager
Pyramid Pens
08.2020 - 12.2020
Front of House Manager
Quality Roots
12.2019 - 08.2020
Web Developer
Revize
01.2019 - 09.2019
Assistant General Manager
Cannaisseur
09.2016 - 12.2018
Catering Manager
Premiere Food Services
01.2014 - 09.2016
Data Analysis
Monroe County Community College
High School Diploma -
Perry High School
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