Bryan Bradley
Portales,NM
Summary
Dynamic professional with a proven track record in customer service and safety awareness, honed at Waffle House and as a Veterinary Food Inspection Specialist in the US Army. Excelled in teamwork, problem-solving, and implementing corrective actions, significantly enhancing food quality and customer satisfaction. Skilled in cash handling and maintaining rigorous safety standards, demonstrating integrity and a commitment to excellence as well as established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Waffle House
04.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Veterinary Food Inspection Specialist
US Army
01.2020 - 04.2022
- Coordinated efforts between multiple departments, ensuring that all parties were aware of their responsibilities regarding food safety compliance.
- Utilized advanced technology and testing equipment to analyze samples for possible contaminants or pathogenic organisms accurately.
- Performed risk assessments for different types of foods processed at each facility, providing recommendations for appropriate controls based on level of risk.
- Conducted regular audits of facilities and suppliers, ensuring compliance with regulatory standards.
- Implemented corrective actions as needed based on inspection findings, leading to improved facility conditions over time.
- Improved overall food quality by identifying and addressing potential contamination issues in a timely manner.
- Maintained accurate records of all inspection findings, allowing for easy tracking and identification of trends or areas needing improvement.
- Assisted in the development of food recall plans, protecting consumers from potentially harmful products.
- Provided critical support during emergency situations involving foodborne illness outbreaks or potential contamination events, working diligently to identify the source and prevent further harm.
- Developed strong relationships with facility managers, fostering open communication regarding concerns or issues that arose during inspections.
Education
High School Diploma -
Vidor High School
Vidor, TX05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Integrity and Honesty
- Safety awareness
Timeline
Crew Member
Waffle House
04.2023 - 11.2023
Veterinary Food Inspection Specialist
US Army
01.2020 - 04.2022
High School Diploma -
Vidor High School
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