Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan Bravo

327 E Davis St

Summary

Dynamic sales associate with a proven track record at Dillards, excelling in customer service and cash handling. Recognized for building strong customer relationships, leading to increased sales. Adept at multi-tasking and problem-solving, I thrive in fast-paced environments while maintaining a professional demeanor and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dillards
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Server

Saltgrass Steakhouse
09.2023 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.

Server

Pappadeaux's Seafood Kitchen
08.2023 - 08.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Thomas Jefferson Highschool
Dallas
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash handling
  • Flexible schedule
  • Product sales
  • POS system operation
  • Professional demeanor
  • Merchandise display
  • Persuasion techniques
  • Dining area maintenance

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Dillards
10.2024 - Current

Server

Saltgrass Steakhouse
09.2023 - 10.2024

Server

Pappadeaux's Seafood Kitchen
08.2023 - 08.2024

High School Diploma -

Thomas Jefferson Highschool

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Bryan Bravo