● Set up and facilitate meetings with stakeholders to understand business processes, pain points, and project requirements
● Understand program needs and document clear and detailed business requirements
● Act as a translator between the stakeholder and other team members
● Record and send out meeting minutes, decisions, and action items
● Design, develop, and execute test automation frameworks and test automation suites
● Evaluate and maintain existing manual and automated test cases and procedures
● Participate in project-wide reviews of requirements, system architecture and detailed design documents
● Point of contact for other test engineers with automation needs
● Create software code, unit tests and assist with encoding, testing, debugging, and documentation
● Understand client requirements and prepare designs for translating those into software applications
● Uses coding methods in specific programming languages to initiate or enhance program execution and functionality
● Responsible for leading Wholesale Lockdesk Team
● Provide feedback, motivation, and training to develop team members
● Work with internal and external clients to resolve escalated and/or difficult loan issues
● Act as a go-to person for high level and escalated tasks within the team