Oversight of the assigned area(s) such as: network, intercom, CCTV, access control, fire alarm & security installation and inspections
Responsible for the financial performance of the Albuquerque branch, as indicated on Profit & Loss (P&L) statement(s) as well as departmental gross revenue, gross margin, and overhead.
Communicate and strategize with management about financial progress, growth strategies, human capital requirements and regular or irregular needs of the office.
Ensure proper execution of internal workflow/paperwork, work in the field, quality assurance / quality control, and all work is performed in a safe manner within local, state, and federal guidelines.
Achieve departmental objectives through enhancement and improvements of operations and processes.
Maintain proper staffing levels using company procedures and policies, in conjunction with bid projection and utilize Human Resources for Talent requirements.
Oversee proper use, maintenance and repair of company assets including equipment, tools, supplies, and fleet in coordination with corporate Purchasing and Fleet department.
Manage work performed within assigned area including spot checks, ride-a-longs, ongoing training,
Performance of spot checks of recent fieldwork for the purpose of reviewing quality of services, compliance with codes & standards, and customer satisfaction.
Performance of ride-a-longs with field Technicians for the purpose of training and improving customer care, quality control, work efficiency, work safety, product and service up-sales, and new customer cold calling.
Performance of weekly shop meetings with field and office staff: Safety Toolbox Talks.
Attend and monitor install project meetings and other coordination meetings, as needed.
Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
Ensure correct and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and Operations to allow for planning and scheduling.
Review the Shop’s material preparation, orders, job staging and tool preparation appropriate for job scheduling.
Ensure proper use, maintenance and repair of tools, equipment and fleet are achieved.
Manage material orders to regulate standard stock quantities in coordination with the Purchasing department for order placement.
Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
Oversee the sales department with business development to achieve increased market share in the assigned area.
Participate in quote presentations for legacy customers.
Promote and coordinate continuing education and certification of employees.
Oversee the review of Engineering and Design projects for the last 10 years.
BICSI ITS Technician #211426
New Mexico EE98 401459
New Mexico ES-3J #30105
NICET Certified Fire Alarm Systems Level IV #117035
OSHA30