Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryan Burrola

Perryton

Summary

At Chihuas Mexican Restaurant, I excelled in roles from Bartender to Assistant Manager, enhancing customer loyalty and boosting sales through innovative marketing strategies. My expertise in customer service and inventory management, coupled with a dynamic personality and team leadership, significantly contributed to our success. I thrive in fast-paced environments, ensuring both customer satisfaction and operational efficiency.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Bartender

Chihuas Mexican Restaurant
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Assistant Manager

Chihuas Mexican Restaurant
08.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Head Waiter

Chihuas Mexican Restaurant
10.2018 - Current
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Supervised server staff and simultaneously served personal section of tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, and took drink orders.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
  • Stayed up-to-date on menu changes to help customers make food choices.

Education

High School Diploma -

Perryton High School
Perryton, TX
05-2019

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Outgoing personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Handling difficult customers
  • Menu memorization
  • Service-oriented mindset
  • Patience and tolerance
  • Clear and effective communication
  • Payment processing
  • Memory retention
  • Hospitality service expertise
  • Professional appearance
  • Team training and development
  • New hire training
  • Beverage preparation
  • Inventory
  • Food running
  • Staff management
  • Classic cocktails
  • Order management
  • Preparing garnishes
  • Courteous
  • Identification verification
  • Marketing and sales experience
  • Able to stand [number] hours
  • Recipe and menu memorization
  • Maintaining a clean bar
  • Fast learner
  • Honest and dependable
  • Teamwork and professionalism
  • Bussing and serving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Chihuas Mexican Restaurant
08.2024 - Current

Assistant Manager

Chihuas Mexican Restaurant
08.2024 - Current

Head Waiter

Chihuas Mexican Restaurant
10.2018 - Current

High School Diploma -

Perryton High School

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Bryan Burrola