Tech-savvy Psychiatric Technician seeking a career change into the more problem-solving-based field of Information Technology. Adapts to dynamic work environments and relentlessly searches for solutions to patient/client issues.
Resolved an issue where a hospital Rollaround computer unexpectedly shut off in the middle of charting; replaced the power supply and the issue was resolved.
Resolved an issue where a unit printer was jamming during the printing of discharge documentation; discovered the printer jam in the rear of the printer, removed the obstruction, and resumed printing.
Currently studying for the CompTIA A+ Certification
Currently studying for the CompTIA A+ Certification