Bryan Cerda
The Bronx,NY
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Store Associate
The Modern Chemist A Compounding Pharmacy
Brooklyn , NY
04.2017 - Current
- Processed returns and exchanges according to company policy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Addressed customer complaints in a professional manner.
- Maintained knowledge of sales and promotions, return policies and security practices.
Receptionist
GlowBar
New York , NY
06.2023 - 12.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Associate of Arts - Multimedia Programming
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Scheduling
- Data Entry
- Positive and Professional
- Organization Skills
- Document Management
- Return Processing
- Customer Service
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
GlowBar
06.2023 - 12.2023
Store Associate
The Modern Chemist A Compounding Pharmacy
04.2017 - Current
Associate of Arts - Multimedia Programming
Borough of Manhattan Community College of The City University of New York
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