Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Bryan Chappell

San Antonio,TX

Summary

Customer service professional with a decade of experience and a strong background in computer science. Equipped with an honors bachelor's degree in computer science and a cybersecurity certification, I am dedicated to leveraging my technical skills and passion for cybersecurity. I excel in translating complex technical concepts into clear, accessible information and am known for building strong client relationships and delivering exceptional service. My immediate goal is to break into the IT sector, with a long-term ambition to merge my love of back-end engineering and cybersecurity. I am currently based in San Antonio, but I am able to relocate if the job requires.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Technology Specialist

Sewell Automotive
11.2024 - Current
  • Performed IT support for luxury Software Defined Vehicles.
  • Held monthly classes for customers and associates to learn the state-of-the-art features on our vehicles.
  • Advocated for electric vehicles for hesitant customers to make the switch while guaranteeing after-purchase support.
  • Provided first-contact IT support for the establishment to solve hardware, software, and network issues.

Concierge

Cellars at Pearl
  • Manage the front desk of a high-end residential property
  • Fulfill the needs for over 100 units and their residents
  • Implemented software solution for resident package delivery notifications
  • Updated and organized outdated documents and spreadsheets for leasing office
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Valet Captain

Cellars at Pearl
  • Park and retrieve cars for over 100 residents
  • Organization and security of high-end vehicles and key storage
  • Streamlined operations of valet software and database
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Provided punctual, polite valet services to uphold professional standards.

Education

Honors Bachelors of Science - Computer Science

University of Texas At San Antonio
San Antonio, TX
12.2023

Honors Associates of Science - Mathematics

Sussex County Community College
Sussex, NJ
05.2018

Skills

  • Python, C, C, Java, PHP, Linux
  • Secure Software, Cybersecurity, Threat Detection
  • HTML, CSS, Javascript
  • Web Servers, Web APIs, Amazon AWS
  • SQL, Database DevOps
  • Data Structures, Algorithms
  • Leadership, Communication, Work Ethic
  • Professional Customer Service

Websites

Certification

CompTIA Security+ Certification September 2024

Timeline

Technology Specialist

Sewell Automotive
11.2024 - Current

Concierge

Cellars at Pearl

Valet Captain

Cellars at Pearl

Honors Bachelors of Science - Computer Science

University of Texas At San Antonio

Honors Associates of Science - Mathematics

Sussex County Community College

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