Bryan Ciesielski
Germantown Hills
Summary
Dynamic Senior Total Rewards Partner at Caterpillar with 25+ years of experience and expertise in benefits administration, design and compliance. I have a proven track record of operational excellence, process improvement, creative solutions to company needs, cost reduction strategies and fostering strong business relationships. Enthusiastic about using new ideas and technologies to transform employee lives through cost effective, practical solutions. Skilled in managing vendor partnerships and delivering innovative solutions, resulting in exceptional service and satisfaction. Strong analytical and interpersonal skills driving successful outcomes.
Overview
26
26
years of professional experience
Work History
Senior Total Rewards Partner
Caterpillar Inc.
07.2014 - Current
- Lead and champion 100% compliance with legal, Plan and company requirements pertaining to the design and delivery of U.S. healthcare benefits.
- Provide support, guidance, industry knowledge and best-practice expertise to the healthcare benefit team and third-party vendor services.
- Review, design and implement benefit administration solutions and process improvement initiatives to enhance the delivery of healthcare benefit programs.
- Focus on operational effectiveness, process improvement, plan compliance, best in class delivery, and adherence to contractual third-party payment obligations.
- Provide outstanding service to all internal and external business partners, promoting effective, and lasting business relationships.
- Ensuring third-party vendor's fees are contractually accurate and paid within appropriate timeframes.
- Evaluating different providers offering range of services, coverages and plan options to select best partner and solution for Caterpillar.
Benefits Client Service Manager
Aon Hewitt, Hewitt Associates
01.2007 - 07.2014
- Responsible for client management, client satisfaction, contractual service, and building an environment of trust and partnership, resulting in multiple non-competitive contract renewals.
- Performed client benefit implementations, lead ongoing services delivery, provided data and analytical support, and responsible for overall client satisfaction with benefit delivery services.
- Built trusted partner relationships through collaborative, open, honest and transparent delivery of benefit solutions and results.
- Lead efforts to enhance operational effectiveness and provide process improvements by providing line-of-sight to client needs, decision rationale, direct correlation between daily work activities and client expectations, and thought leadership to understand the bigger picture.
- Managed team resources to build knowledge, skills, opportunities and advancement potential while maintaining focus on current client responsibilities and contractual obligations.
Benefits Analyst /Project Manager
Hewitt Associates
05.2000 - 12.2006
Pension Benefits Specialist
Hewitt Associates
04.1999 - 05.2000
Education
MBA - Finance
Keller Graduate School of Management
Chicago, ILBachelor of Arts - Economics
University of Illinois At Springfield
Springfield, ILSkills
- Benefits Administration
- Compliance Management
- Benefits Operations Management
- Open Enrollment
- Process Improvement
- Client Account Management
- Effective Communication
- Relationship Management
- Supervisory Experience
- Microsoft Office Suite
Timeline
Senior Total Rewards Partner
Caterpillar Inc.
07.2014 - Current
Benefits Client Service Manager
Aon Hewitt, Hewitt Associates
01.2007 - 07.2014
Benefits Analyst /Project Manager
Hewitt Associates
05.2000 - 12.2006
Pension Benefits Specialist
Hewitt Associates
04.1999 - 05.2000
MBA - Finance
Keller Graduate School of Management
Bachelor of Arts - Economics
University of Illinois At Springfield
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