Bryan Corkins
Atchison,KS
Summary
Dedicated retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Operations Manager
Academy Sports + Outdoors
Kansas City, MO
01.2025 - 04.2025
- First experience of opening a brand new store
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
General Merchandise Expert
Target
Kansas City, MO
04.2024 - 01.2025
- Improved customer satisfaction by providing excellent service and addressing inquiries efficiently.
- Managed end-cap displays effectively, showcasing popular items or seasonal promotions for maximum visibility.
- Provided expert assistance to customers, guiding them towards selecting the most suitable products for their needs.
- Maximized sales opportunities by staying informed about current promotions and actively promoting them to customers during interactions.
- Enhanced store appearance for a welcoming environment through regular cleaning and organizing tasks.
- Assisted in training new employees, sharing expertise on store procedures and best practices for success in the role.
Store Manager
TitleMax
Liberty, MO
03.2023 - 07.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Helped customers through the application process for title/personal loans
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Education
High School Diploma -
Atchison County Community High School
Effingham, KS05-2008
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Staff training
- Scheduling
- Delegation
- Continuous improvements
- KPI tracking
- Conflict mediation
- Time management
Timeline
Operations Manager
Academy Sports + Outdoors
01.2025 - 04.2025
General Merchandise Expert
Target
04.2024 - 01.2025
Store Manager
TitleMax
03.2023 - 07.2023
High School Diploma -
Atchison County Community High School
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