Bryan Covarrubias
El Monte,CA
Summary
Seasoned Collections Specialist excited to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems. Offering 8-years of success in sales and service positions.
Overview
8
8
years of professional experience
Work History
Collection Representative
UCI Medical Center
Anaheim, CA
04.2022 - Current
- Utilized various software programs to enter data into the system accurately.
- Implemented new technologies and processes that improved efficiency of billing operations.
- Analyzed customer accounts to determine eligibility for refunds or credits.
- Performed daily reconciliation of departmental records against financial systems.
- Ensured accuracy and completeness of all reconciliation activities.
- Communicated with internal departments to resolve outstanding issues related to cash reconciliations.
- Developed procedures for ensuring accuracy in the reconciliation process.
- Analyzed trends in denials for potential process improvement opportunities.
- Collaborated with other departments to ensure timely processing of denials.
- Documented processes used in configuring existing systems as well as newly implemented systems.
- Identified areas where modifications could be made in order to improve performance or reliability of configured systems.
- Developed detailed project plans and timelines for assigned projects in support of organizational goals.
- Implemented new software applications and upgrades in a timely manner according to established protocols.
Sales Manager
Macy's
Los Angeles, CA
10.2015 - 05.2022
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Managed daily operations of sales department, including supervision of staff members.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
Education
Associate of Arts - Business Administration
Cerritos College
Norwalk, CA06-2025
Skills
- Documentation and Reporting
- Analytical Thinking
- Finance
- Data Processing
- Financial Management
- Epic Systems
- Microsoft Office
- Decision-Making
- Relationship Building
- Organizational Skills
Timeline
Collection Representative
UCI Medical Center
04.2022 - Current
Sales Manager
Macy's
10.2015 - 05.2022
Associate of Arts - Business Administration
Cerritos College
Similar Profiles
Eugene (Sungho) ParkEugene (Sungho) Park
Shadowing at UCI Medical CenterShadowing at UCI Medical Center
Sophia KimSophia Kim
Clinical Observer at UCI Medical CenterClinical Observer at UCI Medical Center
Andrea AlarconAndrea Alarcon
Authorization Specialist at UCI Medical CenterAuthorization Specialist at UCI Medical Center
Zi Cong LiuZi Cong Liu
Intern at UCI Medical CenterIntern at UCI Medical Center
Anairel HernandezAnairel Hernandez
Gorditas Estilo Torreon at Server JobsGorditas Estilo Torreon at Server Jobs