BRYAN CUMBERBATCH
Queens,USA
Summary
Experienced operations and hospitality leader with a strong background in restaurant ownership, team management, training, customer service, scheduling, inventory control, and day-to-day business operations. Over 11 years of experience owning and operating a restaurant with full responsibility for staffing, food quality, cost control, purchasing, marketing, and guest satisfaction. Current military leadership experience with a proven ability to train personnel, coordinate operations, maintain high standards, and perform effectively in high-pressure environments. Seeking to leverage strong leadership, organizational, and people-management skills in a management or hospitality role. Also an experienced chef providing catering and event services for private and corporate functions.
Overview
17
17
years of professional experience
Work History
Armed Security Guard
MACK CONSULTING LLC
New York, NY
- Current
- Provide armed security services to protect personnel, property, and assets.
- Conduct regular patrols and monitor premises to ensure safety and prevent unauthorized access.
- Respond to incidents, emergencies, and security threats in a calm, professional, and controlled manner.
- Enforce site rules, access control procedures, and safety protocols.
- Maintain detailed incident reports and communicate effectively with management and law enforcement when required.
Army Officer
BUDA PROTECTION
Baldwin Place, NY
11.2021 - 01.2024
- Lead, train, coach, and mentor personnel to enhance readiness, performance, and teamwork.
- Coordinate personnel, equipment, supplies, and operational requirements to ensure mission success.
- Develop and implement improvement plans to strengthen team performance and operational effectiveness.
- Monitor activities, maintain accountability, and respond effectively to emergencies and critical situations.
- Safeguard confidential and sensitive information in accordance with established policies and procedures.
- Review complex operational documentation and ensure full compliance with applicable regulations and directives.
- Train new personnel on procedures, safety standards, discipline, and operational expectations.
- Demonstrate sound judgment and effective leadership in demanding, high-pressure environments.
Restaurant Owner/Operator
GLORIA'S CARIBBEAN CUISINE
Brooklyn, NY
11.2009 - 11.2020
- Directed all daily restaurant operations, including staffing, scheduling, customer service, food preparation, quality control, inventory management, and financial oversight.
- Recruited, trained, supervised, and developed employees while maintaining high productivity and service standards.
- Created weekly staff schedules, assigned responsibilities, and monitored employee performance.
- Managed guest relations and resolved customer concerns in a professional and timely manner.
- Oversaw food preparation, sanitation, storage, and service to ensure consistent quality and compliance with health standards.
- Managed purchasing, inventory control, vendor relationships, deliveries, and product storage.
- Controlled food, beverage, and labor costs to improve profitability and operational efficiency.
- Handled payroll, banking, deposits, expenses, and other administrative and financial responsibilities.
- Led staff meetings and contributed to menu planning and development initiatives.
- Developed and implemented marketing strategies to increase sales, customer traffic, and profitability.
- Maintained cleanliness and sanitation standards across all food service, storage, and preparation areas.
- Monitored inventory levels and adjusted ordering practices to reduce waste and ensure product availability.
Education
High School Diploma -
Penn Foster Career School
GED/Military Training -
La Salle Military Academy
Skills
- Restaurant & Hospitality Operations
- Team Leadership & Staff Development
- Employee Training & Coaching
- Scheduling & Labor Management
- Customer Service & Guest Relations
- Inventory & Supply Management
- Food Quality & Safety
- Cost Control & Budget Management
- Purchasing & Vendor Coordination
- Operational Planning
- Problem Solving & Decision Making
- Safety, Security & Compliance
Timeline
Army Officer
BUDA PROTECTION
11.2021 - 01.2024
Restaurant Owner/Operator
GLORIA'S CARIBBEAN CUISINE
11.2009 - 11.2020
Armed Security Guard
MACK CONSULTING LLC
- Current
High School Diploma -
Penn Foster Career School
GED/Military Training -
La Salle Military Academy