Bryan Daily
Cleveland,OH
Summary
Detail-oriented and hardworking team player with strong organizational skills and exceptional time management. Ability to handle multiple projects simultaneously with a high degree of accuracy. Extensive experience with sales and providing excellent customer service.
Overview
6
6
years of professional experience
Work History
Home Care Provider
Ohio Department of Medicaid
01.2025 - Current
- Provided personalized care and support to clients, enhancing daily living experiences.
- Developed individualized care plans in collaboration with healthcare professionals to address client needs.
- Trained and mentored new staff on best practices for home care procedures and client interaction.
- Implemented safety protocols to maintain a secure environment for clients during home visits.
- Evaluated care strategies regularly to improve service delivery and enhance client satisfaction levels.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Executed time management skills to ensure clients strict schedule was adhered to on a daily basis.
Real Estate Agent/Licensed Realtor
Berkshire Hathaway HomeServices
01.2021 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, home inspectors, photographers, and other professionals to streamline the home buying/selling process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, social media presence, cold calling, and nurturing leads.
- Regularly conducted comprehensive market research and provided clients with comparative market analysis (cma's) to set realistic expectations and to ensure competitive price points for listings.
- Assisted first-time homebuyers in navigating the complex real estate process, from pre-approval to the closing table.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed and presented multiple offers for sellers, explaining the pros and cons of each offer and securing the best possible outcome in each situation.
- Utilized CRM technology to keep updated information on clients, tracking what steps of the buying process they advanced to. Continually updated notes and communicated with other staff to guarantee proper nurturing of clients.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Prioritized time management and planning to guarantee no client's needs were neglected.
Installation Technician
KL&D Installations
08.2019 - 01.2021
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Streamlined workflow for faster job completion through effective communication with team members.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Kept weekly and daily calender updated to prevent missed appointments or poor customer experiences.
- Coordinated with suppliers to ensure materials were in-stock, on time, and up to standards before installations.
- Maintained accurate and organized paperwork for each job, executed contracts, and kept accurate paperwork for each client
Education
Bachelor of Science - Exercise Physiology
The University of Akron
Akron, OH05.2019
Skills
- Presenting
- Microsoft office suite
- CRM proficiency
- Comparative market analysis
- Innovative marketing strategist
- Lead Follow Up
- Client Needs Assessment
- Contract Negotiation
- Excellent teamwork
Timeline
Home Care Provider
Ohio Department of Medicaid
01.2025 - Current
Real Estate Agent/Licensed Realtor
Berkshire Hathaway HomeServices
01.2021 - Current
Installation Technician
KL&D Installations
08.2019 - 01.2021
Bachelor of Science - Exercise Physiology
The University of Akron