Bryan Davis
Fredericksburg,VA
Summary
Reliable and friendly Bryan who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Employee scheduling Cash handling accuracy Store planning and design Organized Time management Detail-oriented Excellent multi-tasker, Display design, Strong communication skills Flexible schedule . Proficient in MS Office Awarded Management merit increases during the first year of employment. Accomplished Assistant Manager with 8 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
26
26
years of professional experience
Work History
Cashier/ Associate, Team Lead, Salary Management
Wal-Mart Store
08.2012 - Current
- Informed customers about all product lines and services offered by the company. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Interviewed, hired and trained several staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Supervised and evaluated staff of 34 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas every hour on the hour to identify and proactively resolve issues negatively impacting operations.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in developing employee schedules that maximized productivity while adhering to labor laws and budgetary constraints.
- Adapted quickly to changing priorities and tasks, effectively managing multiple responsibilities simultaneously during busy periods.
- Resolved conflicts among team members diplomatically, fostering a collaborative work environment and promoting teamwork during night shifts.
Cashier, 2nd Key Assistant Manager
Citi Trends
08.2009 - 03.2013
- Consulted with customers on the latest styles and trends. Collaborated with customer service team members to Education give exceptional service throughout the entire shopping and purchasing experience. Communicated information to customers about product quality, value and style. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Marked clearance products with updated price tags.
Cashier
Marshals Department Store
06.2003 - 01.2004
- Answered customers' questions and addressed problems and complaints in person. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals for 4 quarters in a row.
- Consulted with customers on the latest styles and trends.
piggly wiggly
08.2000 - 05.2003
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Built and maintained effective relationships with peers and upper management.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.
- Cashier, Customer Service.
Walmart
06.1999 - 07.2000
- Processed an average 100 transactions each day in a timely manner.
- Answered customers' questions and addressed problems and complaints in person.
- Helped customers select products that best fit their personal needs.
- Cashier.
Education
High School Diploma - Business Administration and Hospitality
Goldsboro high school
Goldsboro, Wayne, NC2003
Skills
- Stocking and Replenishing
- Point of Sale Knowledge
- Identification Checks
- Product and Service Sales
- Maintaining Store Appearance
- Sales
- Cleaning
- Forklift Operation
- Store Merchandising
- Inventory Planning
- Team Leadership
- Schedule Coordination
- Training and Development
- Store Operations
Timeline
Cashier/ Associate, Team Lead, Salary Management
Wal-Mart Store
08.2012 - Current
Cashier, 2nd Key Assistant Manager
Citi Trends
08.2009 - 03.2013
Cashier
Marshals Department Store
06.2003 - 01.2004
piggly wiggly
08.2000 - 05.2003
Walmart
06.1999 - 07.2000
High School Diploma - Business Administration and Hospitality
Goldsboro high school
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