Dynamic Peer Support Specialist with a proven track record at Exodus.life, adept in recovery guidance and mental health advocacy. Skilled in rapport building and resource navigation, I empower clients through tailored support plans, fostering resilience and self-advocacy. Committed to enhancing community engagement and promoting positive relationships for lasting change.
Overview
11
11
years of professional experience
Work History
Peer Support Specialist
Exodus.life
03.2025 - Current
Provided empathetic support to individuals navigating personal challenges and recovery journeys.
Facilitated group discussions, encouraging open communication and peer interaction among participants.
Assisted in developing individualized support plans tailored to clients' unique needs and goals.
Collaborated with multidisciplinary teams to coordinate care and enhance service delivery effectiveness.
Maintained accurate documentation of client progress and engagement in accordance with organizational standards.
Educated clients on available resources, promoting self-advocacy and empowerment within the community.
Engaged in ongoing training to deepen understanding of mental health concepts and peer support techniques.
Fostered a welcoming environment that encouraged trust, respect, and positive relationships among clients.
Served as a role model for clients, sharing personal experiences of recovery and resilience.
Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
Career Coach
Goodwill Industries of Kentucky
12.2023 - 08.2024
Developed individualized career plans aligning skills with market opportunities.
Conducted workshops on resume writing and interview techniques for diverse client groups.
Provided one-on-one coaching sessions to enhance job search strategies and confidence.
Collaborated with local businesses to identify employment opportunities for clients.
Collaborated with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
Increased client satisfaction by delivering customized coaching solutions based on individual needs and preferences.
Built trusting relationships with clients through active listening, empathy, and genuine concern for their well-being and success.
Outreach Specialist
Goodwill Industries of Kentucky
07.2023 - 12.2023
Developed outreach materials to promote community programs and services.
Coordinated events to raise awareness of Goodwill's mission and resources.
Engaged with local organizations to foster partnerships and collaboration opportunities.
Conducted needs assessments to identify gaps in community support services.
Assisted team members in executing strategic outreach campaigns and initiatives.
Evaluated outreach effectiveness through feedback collection and analysis for continuous improvement.
Networked across louisville and surrounding areas to build new connections and make initial contacts with prospects.
Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.
Offered personalized support to individuals needing Substance Use and Mental health disorders services, helping connect each with available resources and relevant team members.
Pre-qualified individuals for services by collecting and verifying applicants' personal, financial and employment histories.
Transportation Retail Truck Driver
Goodwill Industries of Kentucky
02.2023 - 07.2023
Operated commercial vehicles to transport goods efficiently and safely across designated routes.
Conducted pre-trip inspections, ensuring compliance with safety regulations and vehicle performance standards.
Maintained accurate logs of hours driven, mileage, and fuel consumption in accordance with regulatory requirements.
Collaborated with dispatchers to optimize delivery schedules and address any route challenges promptly.
Managed loading and unloading processes, ensuring cargo integrity and adherence to weight limits.
Provided exceptional customer service during deliveries by communicating effectively with clients regarding timelines and expectations.
Adhered to all traffic laws and company policies, promoting safety for self and others on the road.
Assisted in training new drivers on operational protocols and best practices for efficient driving techniques.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Truck Driver
City Of Savannah GA.
01.2020 - 11.2022
Operated commercial vehicles to Pick up waste
Adhered to all safety regulations and compliance standards while conducting pre-trip inspections.
Managed schedules, ensuring timely arrival and efficient route planning.
Collaborated with dispatch teams to communicate updates and address potential delays.
Truck Driver
Jobsite Supply
05.2014 - 09.2020
Operated commercial vehicles to transport goods safely and efficiently across designated routes.
Managed delivery schedules, ensuring timely arrival and efficient route planning.
Maintained accurate logs of driving hours, mileage, and cargo information as per regulatory requirements.
Conducted routine vehicle maintenance checks to ensure optimal performance and reliability.
Resolved customer inquiries regarding deliveries, enhancing overall client satisfaction through effective communication skills.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Peer Support Specialist/Peer Recovery Specialist at Pecan Valley Centers For Behavioral And Developmental HealthcarePeer Support Specialist/Peer Recovery Specialist at Pecan Valley Centers For Behavioral And Developmental Healthcare