Bryan Debelen
Salt Lake City,USA
Summary
Technician with over 2 years of experience in machine maintenance and repair, committed to enhancing operational efficiency and customer satisfaction. Proven ability to troubleshoot complex issues and implement preventive maintenance strategies, leading to reduced downtime and operational costs. Demonstrates strong problem-solving skills and a proactive approach to process improvement, complemented by 3 years of customer service experience.
Overview
9
9
years of professional experience
Work History
Service Technician
Swire Coca-Cola
Draper, USA
07.2023 - Current
- Maintain and repair Coca-Cola vending machines, ensuring optimal performance
- Troubleshoot issues promptly, minimizing downtime and enhancing customer satisfaction
- Conduct thorough inspections of beverage dispensing equipment, implementing preventive maintenance protocols to extend machine lifespan and reduce operational costs
- Analyze service data to identify trends, recommending equipment upgrades and process improvements that lead to substantial reduction in maintenance expenses
- Fostered strong teamwork within diverse groups, enhancing cross-functional communication and productivity in high-pressure environments
Associate
Amazon
Hillsboro, USA
11.2019 - 12.2020
- Maintained meticulous accuracy in order processing and inventory tracking, contributing to error reduction and improved operational efficiency
- Assisted in training new hires, sharing best practices and fostering a culture of continuous improvement within the fulfillment center
- Streamlined order processing workflows, significantly reducing errors and boosting operational efficiency in the fulfillment center
- Accurately received and dispatched packages, ensuring timely delivery and high standards of care
Busser
Levy
Salt Lake City, USA
01.2016 - 07.2018
- Efficiently cleared and reset tables, ensuring seamless dining experiences
- Collaborated with servers to maintain a clean, welcoming environment
- Meticulously maintained cleanliness standards, swiftly addressing spills and organizing dining areas for optimal guest satisfaction
- Assisted waitstaff during peak hours, enhancing team efficiency
- Anticipated guest needs, contributing to improved customer service ratings
- Provided crucial support during peak hours, enhancing overall team performance
- Adapted quickly to changing priorities, ensuring smooth operations
Education
High School -
West High School
Salt Lake City, Utah06.2018
Skills
- Strong work ethic
- Dedication to excellence
- Adaptable
- Quick learner
- Creative thinker
- Team-oriented mindset
- Excellent problem-solving abilities
- Dependable
Languages
English
Native/ Bilingual
Timeline
Service Technician
Swire Coca-Cola
07.2023 - Current
Associate
Amazon
11.2019 - 12.2020
Busser
Levy
01.2016 - 07.2018
High School -
West High School
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