Dynamic Maintenance Technician with proven expertise at Friedlam Partners,.Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Friedlam Partners
08.2025 - Current
Conducted routine maintenance checks on HVAC systems to ensure optimal performance.
Assisted in troubleshooting electrical and plumbing issues, enhancing facility operations.
Utilized hand tools and power equipment for various repair tasks, improving efficiency.
Responded promptly to maintenance requests, minimizing downtime for tenants and operations.
Documented maintenance activities and inventory of supplies for efficient tracking.
Supported installation of new equipment, contributing to enhanced facility capabilities.
Developed familiarity with building systems, demonstrating adaptability in learning processes.
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Carpenter
Designs by Diluzio
01.2020 - 08.2025
Managed daily operations to ensure smooth workflow and customer satisfaction.
Developed and implemented efficient inventory management practices to optimize stock levels.
Trained staff on operational procedures, enhancing team performance and service quality.
Streamlined scheduling processes to improve resource allocation and reduce downtime.
Established relationships with suppliers to ensure timely delivery of essential materials.
Maintained compliance with health and safety regulations to ensure a safe working environment.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Service Technician
Sharpe Electrical Services
03.2019 - 12.2019
Diagnosed and repaired equipment malfunctions to restore operational efficiency.
Conducted routine maintenance checks, ensuring optimal performance and durability of machinery.
Collaborated with team members to troubleshoot complex technical issues effectively.
Trained junior technicians on best practices for equipment handling and safety protocols.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Sales Associate
Lowes Home Improvment
05.2013 - 05.2019
Cultivated strong customer relationships to enhance satisfaction and loyalty.
Assisted in training new sales associates, promoting team cohesion and performance.
Managed inventory levels, ensuring optimal stock availability for customer demand.
Implemented effective merchandising strategies to maximize product visibility and sales.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
District Academic Interventionist at Rock Hill Schools / Mount Holly Elementary SchoolDistrict Academic Interventionist at Rock Hill Schools / Mount Holly Elementary School