Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Dingle

New Orleans,LA

Summary

Highly qualified and experienced Program Manager, Case Worker, and Security Agent, that demonstrates exceptional analytical, communication and leadership skills. Expertise in data analysis, security management and crime prevention, all while ensuring the safety and well being of persons and property. Attentive and specialized in premises monitoring and surveillance. Honest and dedicated individual trained in use of lethal and non-lethal defensive techniques, while offering strong attention to detail, diligent follow-through and more ten years of related experience.


Overview

8
8
years of professional experience

Work History

Armed Guard

Paragon Systems
09.2021 - Current
  • Provided armed security enforcement at the community emergency hubs and the points of distribution for the Federal Emergency Management Agency (FEMA) in response to Hurricane Ida
  • Enhanced security measures by conducting regular patrols and monitoring surveillance equipment.
  • Reduced risk of unauthorized entry by managing access control systems and verifying visitor credentials.
  • Assisted in maintaining a safe environment for staff and visitors through diligent observation and reporting of suspicious activities.
  • Provided assistance during emergency situations, successfully evacuating personnel and securing the premises.
  • Collaborated with law enforcement agencies to ensure proper response to incidents or threats onsite.
  • Improved communication among security team members by implementing daily briefings and debriefings.
  • Conducted hourly foot patrols while maintaining a daily activity report detailing incoming civilians and employees

Agent

Pinkerton
03.2021 - Current
  • Observes and reports activities and incidents at assigned client sites in both Dallas and New Orleans, and provides undercover surveillance of persons of interest related to criminal activity
  • Enhanced counterintelligence capabilities by conducting thorough investigations and analysis of potential threats.
  • Improved security measures for sensitive information through the development and implementation of comprehensive counterintelligence strategies.
  • Prevented unauthorized access to classified information by implementing strict security protocols and monitoring adherence within the organization.
  • Provides security and safety of client property and personnel for high risk retail locations and emergency medical facilities
  • Identifies and deescalates security breaches utilizing basic negotiation skills and necessary physical force
  • Identified vulnerabilities in existing counterintelligence practices, recommending strategic improvements that increased overall effectiveness.

Level IV Officer

Top Gun Security and Investigations
10.2020 - 05.2021
  • Supervisor Name: Wes Watson
  • Contact: Wes Watson
  • Contact Number: (281) 832-5524
  • Preserved order and acted to enforce regulations and directives for each unique site
  • Provided armed security services for private events to ensure the safety and protection of all attendees and property

Shift Supervisor

G4S Secure Solutions
11.2019 - 05.2021

Led a team of 23 officers providing internal and external security at the AT&T Headquarters in Downtown Dallas

  • Monitored special events and patrolled surrounding businesses and residences in close proximity to designated site
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Asset Protection Officer

TJX Companies, Inc.
10.2018 - 11.2019

Conducted internal and external investigations for 12 stores within the North Texas and Oklahoma Region based upon history of theft

  • Reviewed store's compliance to Loss Prevention programs including cash accumulation, anti-theft stickers, Emergency Alert System, dropbox usage, and back door logs
  • Enhanced overall security by conducting regular patrols and monitoring surveillance equipment.
  • Reduced instances of theft by implementing effective asset protection strategies and tactics.
  • Maintained a safe working environment for employees through consistent enforcement of safety protocols.
  • Collaborated with Organized Retail Crime Team to combat the serial shoplifting occurring within the 30 mile radius of the assigned region

Asset Protection Officer

The Home Depot
10.2017 - 10.2018
  • Utilized CCTV to identify incidents of theft and fraud, created exception reports, monitored the store's physical security, and audited the Electronic Article Surveillance to mitigate shrink elimination culture in the store
  • Conducted thorough investigations into incidents of theft or fraud, leading to successful resolution and recovery of assets.
  • Improved team communication by facilitating regular meetings and trainings on asset protection best practices.
  • Assisted in the apprehension of shoplifters, following proper legal procedures and company guidelines.
  • Created comprehensive reports detailing incidents and their resolutions, supporting ongoing loss prevention efforts.
  • Developed positive relationships with local law enforcement agencies, promoting cooperation in investigations and incident response.
  • Ensured compliance with all relevant laws and regulations related to asset protection and loss prevention activities.
  • Exposed an internal organized retail crime group by created reports based on CCTV surveillance and detrimental variances within the store's financial profile; Group's crimes dated back to 2007
  • Reviewed store's compliance to Loss Prevention programs including cash accumulation, anti-theft stickers, Emergency Alert System, dropbox usage, and back door logs

Program Manager/Texas Worker Advisor

Texas Health And Human Services
07.2016 - 05.2018
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Determined which services, benefits, disability, treatment, and compensation each client was initialed too.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Reviewed and analyzed complex medical information and determined proper services for clients
  • Analyzed claims to determine which benefits was best suited for each client
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.

Education

Masters of Science in Criminal Justice, Legal Studies -

Grand Canyon University
12.2022

Bachelors of Science in Interdisciplinary Studies -

University of Houston - Downtown
05.2015

Skills

  • Level IV Security Clearance
  • CPR
  • Crisis Intervention
  • Case Manager and Determinant
  • Insurance Claims and Benefits
  • Research
  • Customer Relations
  • Supervision and leadership
  • Proficient in MS Office
  • Asset Protection
  • Hazard Identification
  • Defensive Tactics
  • Loss Prevention and Mitigation
  • Facility Security
  • Crime Prevention
  • Interpersonal Communication
  • Software Proficiency
  • Organization and Time Management
  • Remote Office Availability

Timeline

Armed Guard

Paragon Systems
09.2021 - Current

Agent

Pinkerton
03.2021 - Current

Level IV Officer

Top Gun Security and Investigations
10.2020 - 05.2021

Shift Supervisor

G4S Secure Solutions
11.2019 - 05.2021

Asset Protection Officer

TJX Companies, Inc.
10.2018 - 11.2019

Asset Protection Officer

The Home Depot
10.2017 - 10.2018

Program Manager/Texas Worker Advisor

Texas Health And Human Services
07.2016 - 05.2018

Masters of Science in Criminal Justice, Legal Studies -

Grand Canyon University

Bachelors of Science in Interdisciplinary Studies -

University of Houston - Downtown
Bryan Dingle