BRYAN DOWDEN
Victoria,TX
Summary
Detail-oriented Account Manager with years of comprehensive experience managing employer-client relationships. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Account Manager
Baker Hughes
Victoria, TX
11.2019 - 10.2024
- Developed and maintained strong relationships with key customers to ensure customer satisfaction.
- Acted as main point of contact in matters relating to client concerns and needs.
- Managed multiple accounts simultaneously.
- Listened to customer's challenges. Analyzed field samples. Identified and recommend best products and services.
- Insured all chemical injection equipment was working properly and insured there was sufficient inventory in the field.
Chemical Process Operator
Invista
Victoria, TX
01.2018 - 11.2019
- Operated and monitored process equipment to ensure safe, efficient, and effective operation.
- Maintained accurate records of process data such as temperatures, pressures, flows, and levels.
- Performed preventive maintenance on process equipment in accordance with established procedures.
- Inspected process systems for leaks or other irregularities and took corrective action when necessary.
Warehouse Manager / Materials Mangers
Multi-Chem, A Halliburton Service
Victoria, TX
04.2014 - 01.2018
- Coordinated and monitored the receipt, storage, and dispatch of chemicals and goods within the warehouse.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Senior Patrol Officer / FTO /Narcotics Investigator
Victoria Police Department
Victoria, TX
03.2006 - 04.2014
- Maintained a high visibility presence in order to deter criminal activity and respond to calls for service.
- Provided emergency assistance, including first aid, to citizens in distress.
- Performed traffic enforcement duties such as issuing citations and making arrests when necessary.
- Participated in undercover operations involving narcotics violations or other criminal activities.
Education
Some College (No Degree) - Criminal Justice
Victoria College
Victoria, TXSkills
- Customer Relationship Management (CRM)
- Client rapport
- Hazardous chemicals
- Hazardous Materials Management
- Chemical pump maintenance
- Equipment Troubleshooting
- Employee Safety
- Forklift Operations
- Warehouse Operations
Timeline
Account Manager
Baker Hughes
11.2019 - 10.2024
Chemical Process Operator
Invista
01.2018 - 11.2019
Warehouse Manager / Materials Mangers
Multi-Chem, A Halliburton Service
04.2014 - 01.2018
Senior Patrol Officer / FTO /Narcotics Investigator
Victoria Police Department
03.2006 - 04.2014
Some College (No Degree) - Criminal Justice
Victoria College
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