Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Dracka

Brownstown,Michigan

Summary

Enthusiastic, dynamic, and results-oriented professional, offering hands-on experience in all aspects of logistics, business operations, sales administration, and customer service. Creative and flexible work style; can adapt quickly to changing work and client needs. Highly skilled in process and revenue optimization, shipping and receiving, operations management, strategic planning and analysis. Demonstrated record of success in customer service. Developed excellent relationships co-workers, management and clients. Proven ability to work successfully with diverse individuals to achieve corporate goals and meet targets on time and within budget. Manage personnel effectively concentrating on high quality standards, timeliness and safety. Provide inspirational team leadership and counseling to subordinates that increases morale and raises performance and productivity levels. Excellent qualifications in sales, problem resolution, consultation and marketing. Superb decision-making skills, judgment, and outstanding initiative. Exceptional skill demonstrated when working under high pressure. Extremely focused and motivated to achieve in a fast-paced, demanding environment that promotes teamwork but can identify and resolve issues independently. Goal-oriented self-starter with highest levels of personal initiative, integrity, and work ethic. Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current residents. Adept at ensuring community occupancy and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining property standards. Leasing professional with robust background in managing leasing operations and tenant interactions. Known for effective lease negotiation and contributing to high occupancy rates. Reliable team player who adapts to evolving industry demands, with strengths in communication and problem-solving.

Overview

22
22
years of professional experience

Work History

Department Manager

Wolverine Truck Group
06.2019 - 09.2024
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Rental & Leasing Manager

Fleet One Leasing
03.2018 - 02.2019
  • Responsible for rental, lease and contract maintenance sales
  • Manage a rental fleet of 20 units: licensing, DOT, maintenance schedule, out service
  • Work closely with dealership sales team to ensure customer is in the product line that best fits their transportation needs.

Rental Account Manager

Ryder Transportation
05.2014 - 03.2018
  • Trained in Champaign, Illinois and promoted within eight months
  • Sell rental, lease, maintenance, and other product lines
  • Manage a book of business of approximately 40 accounts
  • Signed more than 250 new accounts since 2015
  • Supervise operations of three rental locations and 175 trucks
  • Train, motivate and develop four personnel in areas of marketing, sales strategy and customer service.

Parts Sales Representative

Wolverine Freightliner
01.2003 - 01.2014
  • Conducted extensive counter and phone-based selling and provided quality customer service
  • Prepared parts orders for shipment
  • Collaborated with several major clients including Daimler-Chrysler, Ryder, Penske and Star Truck Rentals
  • Managed account of Con-Way Freight, one of the department’s biggest customers
  • Handled all responsibilities of Inventory Manager.

Education

Bachelor of Science in Business Administration -

Wayne State University
Detroit, Michigan

Skills

  • FIS
  • Microsoft Office Suite
  • ADP/CDK System
  • PartsPro
  • ServicePro

Property Management

Maintaining closing ratios

Clerical skills

Resident relations

Timeline

Department Manager

Wolverine Truck Group
06.2019 - 09.2024

Rental & Leasing Manager

Fleet One Leasing
03.2018 - 02.2019

Rental Account Manager

Ryder Transportation
05.2014 - 03.2018

Parts Sales Representative

Wolverine Freightliner
01.2003 - 01.2014

Bachelor of Science in Business Administration -

Wayne State University
Bryan Dracka