Summary
Overview
Work History
Education
Skills
Certification
Timeline

Bryan Duque

DeBary,FL

Summary

Motivated student with superior work ethic and good problem-solving skills. Reliable and dedicated team player with hardworking and resourceful approach eager to secure entry-level HVAC position.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Volusia County Public Schools
04.2019 - Current
  • Follow classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals.
  • Increased student engagement in discussions to promote interest and drive for learning.

Senior Customer Service Associate

Walmart
08.2020 - 10.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Prepared over 45 orders per day for customers and exceeded productivity goals.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Frequently lifting orders and loading them into customer vehicles in all weather conditions.

Medical Delivery Driver

Fleetgistics
12.2016 - 08.2020
  • Maintained upbeat, positive attitude in busy, time sensitive environment.
  • Inspected load security and checked for damages and handled all delegated tasks, including timely delivery of cancer treatment medications for patients.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Delivered loads as far as 230 miles from home location.

Education

Universal Technician - HVAC Installation And Repair

Daytona State College, Daytona Beach, FL
05.2024

Associate of Arts -

Daytona State College, Daytona Beach, FL
12.2021

Skills

  • Hazardous Materials Training
  • Dedicated Team Player
  • HVAC Helper
  • EPA Requirements Knowledge
  • Fluent in Spanish
  • Customer Service

Certification

EPA Certified / Universal Technician

Brazing Certification

Mechanical Certification

Timeline

Senior Customer Service Associate - Walmart
08.2020 - 10.2023
Substitute Teacher - Volusia County Public Schools
04.2019 - Current
Medical Delivery Driver - Fleetgistics
12.2016 - 08.2020
Daytona State College - Universal Technician, HVAC Installation And Repair
Daytona State College - Associate of Arts,

EPA Certified / Universal Technician

Brazing Certification

Mechanical Certification

Bryan Duque