Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Bryan Escamilla Cruz

Summary

A highly organized and motivated individual with a strong background in management and bookkeeping skills, eager to apply these abilities in diverse settings. Proficient in process improvement, resource management, and data analysis, with a keen interest in leveraging these skills to drive operational efficiency. Seeking entry-level opportunities to further develop professional competencies and contribute to company growth through effective problem-solving and strategic planning.

Overview

6
6
years of professional experience

Work History

Operations Manager

CVS Pharmacy
Koreatown
07.2022 - Current
  • Focus on resource management, employee training, workflow optimization, and internal communications
  • Accounts Payable / Accounts Receivable - Analyzing Key Rec Activity reports, (Credit, Debit) to track receivables of inventory deliveries
  • Invoices are processed accurately & documented to ensure credit is received and or billed appropriately for the inventory
  • Manages the store and its staff to ensure smooth operations, overseeing and ensuring the completion of all opening and closing procedures
  • Assist Customers with their questions problems and complaints, customer feedback, maintain customer/patient confidentiality
  • Execute displays, price merchandise, promotional seasonal merchandise, stock shelves.

Asset Protection Coordinator

CVS Pharmacy
Koreatown
09.2021 - 07.2022
  • Reviews data and generates reports to identify theft patterns and communicate findings via email/zoom calls to the District Asset Protection Leader
  • Primarily responsible for preventing & deterring theft by limiting the loss of Company assets/products, through program strategies implemented by the Asset Protection programs
  • Inspects high-risk categories and assets regularly to improve product protection.

Retail Store Associate

CVS Pharmacy
Koreatown
03.2018 - 09.2021
  • Providing excellent customer service by anticipating customer needs, demonstrating care and compassion with each interaction, resolving service issues
  • Accurately perform cashier duties, handling cash, checks and credit card transactions
  • Routinely restocking shelves to ensure product availability to consumers.

Education

Bachelors Degree in Business Accounting -

California State University Dominguez Hills
Carson, California
05.2024

Highschool Diploma -

LAUSD/ USC Media Arts & Engineering (MAE) Magnet
Los Angeles, California
06.2018

Skills

  • Tech Savvy Microsoft Office Software
  • Data Presentation
  • Data Analysis
  • Accounts Payable / Receivable Bookkeeping
  • Invoice Processing
  • Payment Processing
  • Expense Tracking
  • Inventory Management
  • Human Resources - Recruiting/Hiring
  • Staff Training & Development
  • Performance Management & Evaluations
  • Time Management
  • Allocating & Managing Resources (Human, Financial, Material)
  • Health and Safety Compliance
  • Customer Service
  • Performance Reporting
  • Financial Management
  • Operations Monitoring
  • Team Building/Leadership
  • Conflict Resolution
  • Adaptability & Accountability

Accomplishments

  • The co-managers of each company are responsible for assessing market conditions, determining how to respond to the actions of competitors, forging a long-term direction and strategy for their company, forecasting upcoming sales volumes, and making decisions to improve operations

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Operations Manager

CVS Pharmacy
07.2022 - Current

Asset Protection Coordinator

CVS Pharmacy
09.2021 - 07.2022

Retail Store Associate

CVS Pharmacy
03.2018 - 09.2021

Bachelors Degree in Business Accounting -

California State University Dominguez Hills

Highschool Diploma -

LAUSD/ USC Media Arts & Engineering (MAE) Magnet

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Bryan Escamilla Cruz