Bryan Estefani
Sales Representative
Miami,FL
Summary
Self-motivated sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Hardworking and passionate employee. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Certified Debt Specialist
Beyond Finance / Accredited Debt Relief
12.2023 - Current
- Received and contacted warm leads daily through an outbound/ inbound auto-dialer, 70-100+ dials a day.
- Held accountable for following KPI's on a monthly basis: Enrolled to qualify, volume, first draft deposits, and credit pull.
- Maintained detailed records of client interactions, ensuring accurate documentation of all transactions and communications.
- Established rapport as a trusted advisor by maintaining confidentiality and demonstrating a deep understanding of clients financial challenges.
- Showed empathy, educated the potential client on the benefits of debt resolution program, and overcome objections while maintaining a high level of customer satisfaction.
- Completed application, pulled credit, and gathered documents while collaborating with underwriting teams to facilitate a quick and smooth enrollment process.
Sales Representative /Senior Business Account Executive
T-Mobile
02.2018 - 12.2023
- Provided knowledgeable and friendly customer service offering products based on customer needs.
- Exceeded all metrics month to month and driving results. EX. Goal: 40 voice lines; Achieved:100 voice lines each month, accessories, value added features which includes insurance, additional data plans.
- Explained options to customers and recommend best fit choices through product demonstrations and promotions.
- Collaborateed in team environment to ensure customers are efficiently served and revenue opportunities are maximized.
- Assisted in developing lower performing sales representatives.
- Responsible for closing sales and meeting sales quotas.
- Developed and maintained new client networks.
- Top 10% in the nation in sales. Also known as the "Winners Circle" .
Sales Associate
Kay Jewelers
01.2016 - 01.2018
- Consistently improved the level of customer satisfaction and outperformed weekly sales quota.
- Attended product training classes and seminars and participated in pre-selling meetings to maximize sales.
- Adhered to store policy regarding handling and safeguard of fine jewelry and watches.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Responsible for securing the merchandise from the showroom into the store safe on a nightly basis.
Stage Manager
LiveIt Productions International
01.2014 - 01.2016
- Oversaw all technical aspects on stage including set up sound, DJ equipment, proper microphone set up during the following events: Inauguration of the Florida Agriculture Commissioner Nikki Fried, Miami & Ft. Lauderdale Yacht Show & Heart & Stars Gala Charity Event.
- Worked closely with talent agencies to advance shows for artists which include deliverance of technical & hospitality riders, Run of shows, and flight & driver details.
- Prepared rehearsals by gathering set furniture, props and costumes.
- Worked with director to develop effective use of rehearsal times.
- Worked closely with talent agencies to advance shows for artists which include deliverance of technical & hospitality riders, run of shows, and flight & driver details.
Education
Bachelor of Science -
Miami International University
Miami, FLSkills
Persuasive Negotiator
Timeline
Certified Debt Specialist
Beyond Finance / Accredited Debt Relief
12.2023 - Current
Sales Representative /Senior Business Account Executive
T-Mobile
02.2018 - 12.2023
Sales Associate
Kay Jewelers
01.2016 - 01.2018
Stage Manager
LiveIt Productions International
01.2014 - 01.2016
Bachelor of Science -
Miami International University
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