Bryan Everett
LaFollette ,TN
Summary
Dynamic professional with extensive experience at Fox Renovations, excelling in project oversight and subcontractor relations. Proven ability to enhance operational efficiency through process improvements and effective team collaboration. Skilled in drywall installation and conflict resolution, dedicated to delivering exceptional results while ensuring safety compliance and client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Contractor
Fox Renovations
City of La Follette, TN
10.2025 - 12.2025
- Led project teams to ensure timely completion of deliverables.
- Developed and implemented process improvements to enhance operational efficiency.
- Managed contractor relationships, fostering collaboration and communication across projects.
- Analyzed project requirements to develop effective strategies for execution.
- Cleaning
- Drywall/Mudding Walls
- Insulation Installation
- Remodeling
- Maintenance
- Electric work
- Handy with tools and power tools
Colllector
CBE Companies
04.2025 - 06.2025
- Managed collections for delinquent accounts using company-specific software.
- Communicated effectively with clients to negotiate payment arrangements.
- Resolved disputes and inquiries regarding account balances promptly.
- Maintained accurate records of customer interactions and payments received.
- Collaborated with team members to improve collection strategies and processes.
- Analyzed account data to identify patterns in payment behaviors.
- Implemented best practices to enhance overall collection efficiency.
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Maintained high volume of calls and met demands of busy and productive group.
- Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Provided excellent customer service during difficult conversations, defusing tensions while effectively collecting payments.
- Enhanced company reputation by professionally handling sensitive financial matters.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Utilized various software programs to efficiently manage account information and track progress towards collection goals.
- Assisted customers in understanding their financial obligations, providing education on credit management and offering solutions to prevent future delinquencies.
- Negotiated to collect balance in full.
Assistant Manager
Little Caesar’s
Seymour, TN
03.2022 - 03.2025
- Assisted in daily operations to ensure efficient workflow and enhance team productivity.
- Supported management in staffing decisions and training initiatives for new employees.
- Coordinated scheduling and resource allocation to optimize operational performance.
- Assisted in implementing process improvements to streamline tasks and reduce delays.
- Helped maintain inventory records, ensuring accuracy and availability of supplies.
- Engaged with customers to provide exceptional service and resolve inquiries promptly.
- Contributed to team meetings by sharing insights on operational challenges and solutions.
- Aided in compiling reports on operational metrics for management review and decision-making.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Implemented staff training programs to elevate service standards and knowledge.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Oversaw daily operations to maintain store cleanliness and organization.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Assistant Store Manager
Subway
Phoenix, AZ
2020 - 2022
- Led team in achieving sales targets through effective training and motivation.
- Streamlined inventory management processes to reduce stock discrepancies.
- Implemented staff scheduling system to optimize labor costs and improve coverage.
- Cleaning
- Developed promotional strategies that increased customer engagement and store traffic.
- Monitored daily operations, ensuring compliance with company policies and procedures.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Collaborated with upper management on store layout redesign to enhance customer experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Thunderbird High School
Phoenix, AZSkills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Worksite safety
- Safety compliance
- Residential construction
- Painting and finishing
- Schedule management
- Scheduling and planning
- Construction estimating
- Drywalling
- Quality control
- Drywall installation
- Subcontractor relations
- Concrete work
- Project Support
- Subcontractor supervision
- Project oversight
- Commercial construction experience
- Equipment installation
- Operations oversight
- Roofing
- Conflict resolution
- Decision-making
- Plumbing
- Data analysis
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Client relations
- Safety
- Risk assessment
- Workforce management
- Electrical
- Proactive leadership
- Power and hand tool operation
- Superb management skills
- Customer support
- Critical thinking
- Proficient in software
- Software development
- Video editing
- Content writing
- Client communication
- Content creation
- Cleaning
- Adaptability
- Willingness to learn
- Hard working
- Dedicated when it comes to my job
Timeline
Contractor
Fox Renovations
10.2025 - 12.2025
Colllector
CBE Companies
04.2025 - 06.2025
Assistant Manager
Little Caesar’s
03.2022 - 03.2025
Assistant Store Manager
Subway
2020 - 2022
High School Diploma -
Thunderbird High School