BRYAN FERGUSON
Athens,LA
Summary
Proven and versatile industrial mechanic with exceptional record of strategic approaches to indicate operational efficiency with machines and equipment in plants. Expert knowledge with adjusting system components or removing and replacing defective parts. Excellent problem solver with strong electrical and mechanical skills.
Overview
24
24
years of professional experience
Work History
Maintenance Technician Lvl 3
Fibrebond
Minden, La
07.2019 - 03.2024
- Prepared and set up facilities for daily use and special events
- Troubleshot, installed and repaired mechanical, electrical, hydraulic and plumbing systems throughout the plant with necessary hand, power, and specialty tools
- Handled chemicals and solutions according to environmental and safety rules
- Organized and maintained tool and equipment inventory
- Maintained building and grounds with regular trash removal, landscaping and parking lot repairs
- Promoted workplace safety and followed OSHA protocols
- Completed daily inspection and maintenance checklists for various heavy equipment
- Reviewed instructions and diagrams to properly inspect, install and maintain equipment and systems
- Maintained inventory of repair parts, tools, and supplies for efficient work processes
- Performed minor carpentry tasks such as repairing doors, walls, or furniture
- Communicated effectively with team members to coordinate efforts on larger projects
- Trained new maintenance technicians in proper procedures and safety protocols
- Monitored and documented building safety systems including fire alarms, sprinklers, and emergency lighting
- Updated knowledge of industry best practices through ongoing training sessions or workshops
- Operated heavy machinery such as forklifts or scissor lifts when required for certain tasks
- Performed general upkeep, repairing structures, painting surfaces and polishing floors
- Accessed and removed faulty parts by dismantling machines, equipment, and devices
- Transferred skills and knowledge to junior staff through training
Owner/GM
Ferguson Auto
Ruston, LA
01.2014 - 07.2019
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Approached and solved problems with initiative and sound judgment
- Identified issues and solutions to eliminate backlog and maximize workflows
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Planned and executed strategies to increase business and drive profit growth.
Service Manager
BMI
Arcadia, La
10.2009 - 01.2014
- Managed all service documentation, including work orders, employee timecards, and warranty approvals
- Handled escalated customer issues with sound business acumen and focus on customer satisfaction
- Protected staff and customer property through enforcement of all safety regulations and OSHA requirements.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Trained new employees on the use of customer relationship management software systems.
- Developed and maintained relationships with customers, vendors, and suppliers.
Store Manager
Walmart
Ruston, LA
02.2000 - 10.2009
- Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases
- Provided consistent feedback and training to empower team members in confident and personable service-delivery
- Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands
- Maintained high store standards in merchandising, security and visual presentation
- Monitored budgets and employed comprehensive loss prevention and inventory management strategies to meet goals
- Delivered consistent feedback, empowering team members to continuously improve customer service and satisfaction
- Forecasted sales, inventory demand and labor requirements and developed annual budget and operational plans
- Prepared regular reports on store performance metrics for upper management review
- Established welcoming atmosphere by providing excellent customer service at all times
- Fostered strong relationships with vendors to negotiate better deals on products or services
- Held employees accountable to company policies, procedures and service standards.
Education
GED -
Webster Parish School Board
Minden, La05-2000
Technical Diploma For Industrial Maintenance - Industrial Maintenance Technology
Northwest Louisiana Technical College
Minden, LASkills
- Tool and Supply Management
- Plumbing
- Painting
- Industrial Maintenance
- Project Management
- Equipment Installation
- Reporting and documentation
- Lockout and tagout procedures
- Troubleshooting skills
- Safety awareness
- Power and hand tool use
- Mechanical expertise
Timeline
Maintenance Technician Lvl 3
Fibrebond
07.2019 - 03.2024
Owner/GM
Ferguson Auto
01.2014 - 07.2019
Service Manager
BMI
10.2009 - 01.2014
Store Manager
Walmart
02.2000 - 10.2009
GED -
Webster Parish School Board
Technical Diploma For Industrial Maintenance - Industrial Maintenance Technology
Northwest Louisiana Technical College
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