Bryan Flinn
Iron Legends Towing and Recovery
Hampstead,NC
2023
years of professional experience
Dedicated Tow Truck Driver with a strong work ethic and proven customer service skills, honed at Iron Legends Towing and Recovery. Expert in towing equipment operation.
Work History
Tow Truck Driver
Box Truck Driver
- Operated box trucks to ensure safe and timely deliveries of tire products.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Adhered to traffic regulations and company policies while navigating delivery routes.
- Loaded and unloaded tires efficiently, ensuring proper handling and storage practices.
- Communicated with dispatch regarding route changes or delivery status updates.
- Maintained accurate delivery logs to track shipments and customer interactions.
- Collaborated with warehouse staff to streamline loading processes and improve efficiency.
- Assisted in training new drivers on best practices for safety and operational procedures.
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
Equipment Operator and Driver
- Operated heavy machinery to complete excavation and grading tasks efficiently.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Collaborated with team members to coordinate job site logistics and workflows.
- Implemented safety protocols to minimize risks and maintain compliance standards.
- Trained new operators on equipment usage and safety procedures effectively.
- Monitored equipment performance, identifying and troubleshooting operational issues promptly.
- Operated range of heavy equipment on regular basis with advanced skill.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Drove vehicles to and from work sites and maintained clean driving record.
Tow Truck Driver
3 Years 7 Months- Developed improved workflows for time-efficient service delivery.
- Resolved customer inquiries and concerns promptly, enhancing satisfaction.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Operated with safety and skill to avoid accidents and delays.
Skills
Strong work ethic
Towing equipment operation
Customer service
Safe driving practices
Timeline
Tow Truck Driver
Iron Legends Towing and Recovery
10.2018 - 05.2022Read More
Tow Truck Driver
Intercoastal Towing and Recovery
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Box Truck Driver
Alantic Tire Distributors
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Equipment Operator and Driver
Coastal Carolina Services
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