Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Head Supervisor/Owner
Husky Landscaping Services
Burgettstown, PA
03.2017 - 03.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Worked with management team to implement proper division of responsibilities.
Achieved results by working with staff to meet established targets.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Set overall vision and provided team leadership.
Maintained compliance with company policies, objectives and communication goals.
Coordinated employee schedules to keep pace with business needs and meet company demands.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Conducted employee evaluations to provide feedback and set expectations for future job performance.
Interviewed, hired and trained new employees for production positions.
Head Groundskeeper/Construction Laborer
Shalercrest Housing Association
Etna , PA
02.2015 - 02.2017
Adapted watering and maintenance schedules based on weather and property events, alerting employees and supervisors of changes.
Pruned trees and shrubs to healthy levels and cultivated flowerbeds with appropriate soil amendments.
Cleared public and private areas of debris before and after events.
Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
Planted bulbs, trees, bushes and flowers for residential and commercial clients.
Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
Repaired ground structures regularly, sticking to schedules and meeting facility needs.
Maintained routine landscaping schedules to boost lawn health.
Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
Installed and maintained landscapes at homes, offices and parks.
Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
Enhanced visibility and improved tree and bush shape through intentional pruning.
Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
Maintained diverse landscape, monitoring plant health, aesthetics and irrigation systems.
Diagnosed lawn and garden issues and recommended targeted solutions.
Worked with customers to develop designer landscaping plans for various budgets.
Communicated with landowners about ground conditions, budgets and repair requirements.
Delegated daily tasks to landscapers and contracted workers to meet schedule demands and obtain top-quality results.
Sales Floor Associate/Cashier/Backroom Associate
T.J. Maxx
Bridgeville, PA
04.2011 - 12.2013
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections and purchases.
Maintained clean sales floor and straightened and faced merchandise.
Issued receipts and processed refunds, credits or exchanges.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Worked closely with shift manager to solve problems and handle customer concerns.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Informed customers of current store promotions to encourage additional sales purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Increased sales and customer satisfaction through personalized servicing.
Folded and arranged merchandise in attractive displays to drive sales.
Supported efficient and timely replenishment of sales floor merchandise.