Bryan Gonzalez
Miami,FL
Summary
Proven to excel in high-volume environments, I leveraged my liquor knowledge and customer service
prowess at Baires Grill to build a loyal clientele and ensure accurate cash handling. A team player, I
consistently contributed to a positive work atmosphere, enhancing productivity and customer
satisfaction without relying on numerical achievements.
Efficient Restaurant Waiter known for productivity and ability to complete tasks swiftly. Specialized in order management, customer service, and time management, ensuring smooth operations during peak dining hours. Excel at communication, teamwork, and adaptability, contributing to positive dining experiences and operational success.
Overview
2
2
years of professional experience
Work History
Barback
Factoría De Azúcar
12.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Learned how to make wide variety of mixed drinks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
Restaurant Waiter
Baires Grill
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly
- conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift,
- preparing cash drawers, and taking inventory.
Barback
Baires Grill
03.2023 - 12.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Food Runner
Grailsmiami
04.2023 - 01.2024
- Maintained a clean and organized work area throughout shift operations.
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
- Greeted guests with friendliness and professionalism.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Barback
Baires Grill
01.2023 - 01.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
Education
Escuela De Gastronomía Y Turismo
Alberto Delgado Delgado
Cuba12-2019
High School Diploma -
Raúl Suárez Martínez
Cuba12-2015
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
Customer Service
Liquor, beer, and wine knowle
Highly reliable
Team player attitude
- Flexible schedule
- Stock rotation
- Cleaning proficiency
- Facility cleaning
- Glassware organization
- Glass collection
- Bartender support
Languages
Espanish
Native or Bilingual
English
Professional Working
Timeline
Barback
Factoría De Azúcar
12.2024 - Current
Restaurant Waiter
Baires Grill
01.2024 - Current
Food Runner
Grailsmiami
04.2023 - 01.2024
Barback
Baires Grill
03.2023 - 12.2024
Barback
Baires Grill
01.2023 - 01.2024
Escuela De Gastronomía Y Turismo
Alberto Delgado Delgado
High School Diploma -
Raúl Suárez Martínez
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