Reliable and detail-oriented professional with experience in customer service and event support. Proven ability to communicate effectively and maintain accurate records, contributing to seamless operations.
Overview
2
2
years of professional experience
Work History
Scorekeeper
Aliso Viejo Ice Palace
Mission Viejo
01.2026 - Current
Recorded game scores accurately during ice hockey matches and events.
Managed scorekeeping software to accurately track player statistics and penalties during matches.
Communicated updates and score changes to coaches and spectators effectively.
Trained new scorekeepers on procedures and software usage, ensuring smooth operations during events.
Documented team performance and statistics for future analysis and strategic planning.
Communicated with other staff members regarding any discrepancies in scoring.
Custodian
Mount Of Olives Chruch
Mission Viejo
08.2024 - Current
Ensured cleanliness and orderliness in worship areas and community spaces, enhancing overall presentation for visitors.
Assisted in setup and breakdown of events held at the church facilities.
Partnered with staff to identify and address specific cleaning needs for special services, contributing to successful event execution.
Trained new custodial staff on cleaning procedures and safety protocols effectively.
Maintained accountability for building keys, master keys and access cards.
Ensured that all equipment was properly stored after use.
Cleaned, serviced, and restocked restrooms, ensuring a hygienic environment for all users.
Cadet
Orange County Fire Department
06.2024 - Current
Conducted community outreach programs, enhancing community awareness of fire safety.
Maintained cleanliness and organization of fire station facilities and equipment, supporting operational readiness.
Attended briefings, meetings, and other events related to cadet operations.
Participated in cadet operations to enhance teamwork skills.
Front Counter Crew Member
Rasing Canes Chicken Fingers
Mission Viejo
01.2025 - 01.2026
Provided exceptional customer service at the front counter.
Engaged with customers to improve dining experience and satisfaction through personalized service.
Responded promptly to customer complaints, resolving issues to restore satisfaction and loyalty.
Handled cash transactions and operated the point-of-sale system effectively.
Maintained cleanliness and organization of the front counter area.
Collaborated with team members to maintain efficient operations during peak hours.
Managed inventory by restocking supplies throughout shifts.
Cleaned work areas regularly throughout shift including counters, equipment, floors.