Bryan Hamilton
Kearney,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Motivated business professional bringing entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
15
15
years of professional experience
Work History
Business Owner & Operator
ALPHA BRANDED SUPPLEMENTS LLC
01.2009 - 12.2023
- Founded business to sell curated vitamins and supplements which have been customer formulated to fit essential needs
- Responsible for management of all aspects of business operations including acquisitions, product management, marketing, merchandising, advertising, sales, budgeting, forecasting, and customer service
- Develop and manage social media campaigns to promote brand
- Earn business by engaging with clients through direct messaging, mailers, media, and more
- Met or exceeded project sales goals consistently
- Analyzed customer needs and curated supplements to remedy customers' unique needs
- Generated new customers through strategic networking and cold calling.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Senior Operations Coordinator
C.H. ROBINSON
01.2021 - 10.2022
- Manage coordination of operations such as billing, customer service, invoicing, and budgeting
- Accountable for developing strategies to grow revenue through operational excellence
- Oversees quality of products and services provided while maintaining accurate invoices
- Responsible for training, mentoring, monitoring, and motivating employees
- Review and process 200+ invoices daily accurately and on schedule
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
Office Assistant
WALTERS, BALIDO, AND CRAIN
01.2017 - 01.2018
- Performed various administrative tasks such as filing and managing important documents, preparing new files, and prioritizing case load for lawyers
- Tracked incoming and outgoing files and materials while maintaining high levels of organization and accuracy
- Perform routine clerical tasks such as processing, sorting, and routing documents
- Created new filing system to improve organization
- Maintained complex fling system accurately and efficiently.
- Delivered clerical support by handling range of routine and special requirements.
- Collaborated with various departments to complete assigned tasks.
3-rd Key Store Manager
Sherwin-Williams Paint Store
03.2014 - 12.2017
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Criminal Justice
The University of Texas At Arlington
Arlington, TX 05.2001 -
Skills
Business planning
Timeline
Senior Operations Coordinator
C.H. ROBINSON
01.2021 - 10.2022
Office Assistant
WALTERS, BALIDO, AND CRAIN
01.2017 - 01.2018
3-rd Key Store Manager
Sherwin-Williams Paint Store
03.2014 - 12.2017
Business Owner & Operator
ALPHA BRANDED SUPPLEMENTS LLC
01.2009 - 12.2023
Bachelor of Science - Criminal Justice
The University of Texas At Arlington
05.2001 -
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