Overview
Work History
Skills
Timeline
Generic

Bryan Hayes

Loris,SC

Overview

30
30
years of professional experience

Work History

Electrician's Helper

3G Electrical Services
Virginia Beach, Virginia
08.2018 - 01.2022
  • Tested and replaced system components like outlets and switches as part of preventive maintenance program.
  • Maintained clean, safe and stocked work area with appropriate equipment and supplies.
  • Performed basic and semi-skilled electrical work under direction of Master Electrician's.
  • Traced out short circuits in installed wiring using testing meters.
  • Kept equipment clean and well-maintained for optimal performance at job sites.
  • Installed and tested new fixtures according to project specifications.
  • Repaired and maintained wall- and ceiling-mounted light fixtures.
  • Assisted with electrical work by running conduit and pulling wire.
  • Maintained organized supply of commonly used electrical parts to support typical needs.
  • Stripped insulation from wire ends with wire stripping pliers and attached to terminals for soldering.
  • Organized and maintained clean hand tools, power tools, and tool pouches for electrical team.
  • Completed routine electrical systems maintenance such as checking and changing out light bulbs.
  • Worked under supervision of Master Electrician and Journeyman Electrician to learn trade and develop electrical knowledge.
  • Helped complete system installations, digging trenches and breaking up concrete.
  • Checked and performed electrical wiring through conduits and holes in walls and floors.
  • Increased job knowledge by participating in educational opportunities and reading technical and regulation publications.

Closer /Trainer

Life Protect 24/7
Virginia Beach, Virginia
06.2014 - 05.2018
  • Managed a stream of inbound calls.
  • Built sustainable relationships and engaged customers by listening to identify their needs, clarify information, and provide solutions.
  • Collected payment information for sales transactions.
  • Trained new representatives, who later earned top-rated salesperson status.
  • Consistently exceeded monthly sales goals.

General Manager

MH Enterprises
Virginia Beach, Virginia
10.2009 - 01.2014
  • Managed sales and installation of furniture at various military facilities throughout the United States.
  • Performed management duties to include hiring, payroll, and ordering furniture such as chairs, desks, credenzas, lockers, washers, dryers, etc.
  • Coordinated deliveries with the military base personnel.
  • Communicated with manufacturing company leadership to coordinate
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer, and employee loyalty.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.

Auto Salesman

Rick Hendrick Cadillac
Norfolk, Virginia
11.2000 - 08.2009
  • Earned Mark of Excellence Honors from General Motors.
  • Awarded President's Club Honors, which is comprised of the top 10% sales producers in the entire Hendrick organization nationwide.
  • Became Negotiated purchase prices and explained sales, warranty and optional products.
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Responded to customer enquiries via telephone and email.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Completed registration paperwork and sales documentation.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Prepared purchased vehicles and completed final delivery checks.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Outlined sales, warranty and service procedures.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Located desired vehicles at auctions and other dealerships.
  • Attended auctions to sell undesirable vehicles and purchase needed makes and models.
  • Helped build sales team for new location by training and mentoring all members.
  • Resolved customer concerns regarding loan financing and warranties.
  • Negotiated vehicle prices and secured financing for customers.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Completed sales contracts, purchase documentation, registration paperwork and dealership records.
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.

Owner

Hayes Transport
Chesapeake, Virginia
02.2005 - 04.2009
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised processes to boost long-term business success and increase profit levels.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.

Auto Salesman

Conoly Phillips Lincoln-Mercury
Chesapeake, VA
10.1997 - 04.2000
  • Consistently ranked within the top three sales persons within the region.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Responded to customer enquiries via telephone and email.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Outlined sales, warranty and service procedures.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Located desired vehicles at auctions and other dealerships.
  • Attended auctions to sell undesirable vehicles and purchase needed makes and models.
  • Helped build sales team for new location by training and mentoring all members.
  • Increased business [Number]% in [Timeframe].
  • Managed [Number]-strong team of sales personnel.
  • Oversaw sales team generating $[Amount] in monthly sales.
  • Directed team of [Number] sales personnel in high-volume settings.
  • Demonstrated vehicle features and conducted test drives.
  • Improved customer satisfaction [Number]% through implementation of strategic improvements.
  • Resolved customer concerns regarding loan financing and warranties.
  • Increased overall quality of used inventory through effective trade-in and auctioning policies.
  • Grew monthly revenue by $[Amount].
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Completed sales contracts, purchase documentation, registration paperwork and dealership records.
  • Achieved [Number]% of sales quota in [Year].
  • Brought $[Amount] in yearly [Brand] sales.

Shop Manager /Auto Detailer

Detail Extraordinaire
Virginia Beach, Virginia
01.1994 - 06.1997
  • Supervised and trained a team of five to seven employees to properly vacuum and shampoo carpets, wash windows and exterior of vehicles, steam clean engine compartments, wax, and high-speed buff exterior paint for ultimate shine and protection.
  • Washed/detailed and buffed vehicles.
  • Maintained a small shop along with managing payroll, being responsible for collecting money, and maintaining an inventory of cleaning supplies.
  • Communicated with management of several dealerships to prepare their used car inventory for re-sale through the re-conditioning process.

Skills

  • Supply Control
  • System Performance
  • Circuit Continuity Assessment
  • Critical Thinking
  • Safety Standards
  • Customer Satisfaction
  • Wiring Installation
  • Work Site Cleanup
  • Worker Training

Timeline

Electrician's Helper

3G Electrical Services
08.2018 - 01.2022

Closer /Trainer

Life Protect 24/7
06.2014 - 05.2018

General Manager

MH Enterprises
10.2009 - 01.2014

Owner

Hayes Transport
02.2005 - 04.2009

Auto Salesman

Rick Hendrick Cadillac
11.2000 - 08.2009

Auto Salesman

Conoly Phillips Lincoln-Mercury
10.1997 - 04.2000

Shop Manager /Auto Detailer

Detail Extraordinaire
01.1994 - 06.1997

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Bryan Hayes