Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Bryan Hernandez

Miami,FL

Summary

Well-rounded employee experienced in managing guest check-in and check-out and resolving guest complaints. Outgoing individual committed to maximizing company profits and accommodating guest requests. Proficient in various types of reservation software. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Guest Advocate

Target
Miami, FL
02.2024 - 03.2024
  • Assisted with returns, exchanges, and refunds in accordance with company policy.
  • Provided product knowledge to customers on the features and benefits of products.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained an organized workspace while stocking merchandise.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Resolved customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store promotions and advertised items.
  • Operated equipment such as scanners and scales to process transactions accurately.
  • Ensured proper compliance with safety regulations.
  • Maintained cleanliness standards throughout the store area.

Sales Associate

The Childrens Place
Hialeah, FL
06.2023 - 01.2024
  • Prepared merchandise for purchase or rental.
  • Bagged or packaged purchases and wrapped gifts.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Exchanged merchandise for customers and accepted returns.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.

Checkout Advocate

Target
Hialeah, FL
07.2022 - 04.2023
  • Greeted customers and provided excellent customer service.
  • Operated cash registers to process payments for purchases and returns.
  • Maintained knowledge of current sales promotions, events and policies regarding payment methods, security practices.
  • Demonstrated a friendly attitude towards co-workers and customers alike.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Demonstrated product features to align with customer needs.
  • Counted and balanced cashier drawers.

Education

High School Diploma -

Hialeah Gardens Senior High School
Hialeah Gardens, FL
06-2023

Skills

  • Stress Tolerance
  • Complaint Handling
  • Guest Relations
  • Concierge support
  • Issue Resolution
  • Product Sales
  • Cash handling experience
  • Knowledge of local area
  • Inventory Monitoring
  • Payment Processing
  • Financial Transactions
  • Flexible Schedule

Languages

English
Professional
Spanish
Professional
Arabic
Limited

Affiliations

  • I am a strong believer in personal health and being up to standards with how you want to be able to live your life
  • I volunteer at The Salvation Army Church, the Fort Lauderdale Corps

Timeline

Guest Advocate

Target
02.2024 - 03.2024

Sales Associate

The Childrens Place
06.2023 - 01.2024

Checkout Advocate

Target
07.2022 - 04.2023

High School Diploma -

Hialeah Gardens Senior High School

Similar Profiles

CREATE PROFILE
Bryan Hernandez