Summary
Overview
Work History
Education
Skills
Timeline
Generic
Bryan Hicks

Bryan Hicks

Hartsville,SC

Summary

Dynamic operations manager with a proven track record at Obsconstructionllc, skilled in business planning and staff training. Successfully enhanced service offerings and improved customer satisfaction through strategic initiatives. Adept at documentation and reporting, fostering team development while ensuring compliance with safety standards. Committed to operational excellence and effective communication.

Overview

9
9
years of professional experience

Work History

Owner Operator

Obsconstructionllc
Hartsville, SC
01.2023 - Current
  • Managed daily operations, ensuring efficient workflow and customer satisfaction.
  • Developed and implemented business strategies to enhance service offerings.
  • Trained staff on operational procedures and customer service best practices.
  • Monitored inventory levels, coordinating with suppliers for timely replenishment.
  • Established marketing initiatives to increase brand visibility and attract new clients.
  • Resolved customer inquiries and complaints effectively to foster positive relationships.

Crew Leader

Sumter Utilities
Sumter, SC
01.2019 - 12.2023
  • Supervised crew operations to ensure adherence to safety protocols and operational efficiency.
  • Trained new team members on equipment usage and best practices for workflow optimization.
  • Coordinated daily tasks to maximize productivity while maintaining quality standards.
  • Assisted in inventory management, ensuring accurate stock levels and timely restocking of supplies.
  • Implemented process improvements that enhanced team performance and reduced downtime.
  • Facilitated communication between crew members and management to streamline operations and address concerns promptly.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.

Installer

Fulford Heating and Cooling
Holden Beach Nc
01.2017 - 12.2019
  • Installed HVAC systems, ensuring compliance with safety standards and regulations.
  • Assisted in troubleshooting and repairing heating and cooling equipment to enhance performance.
  • Collaborated with team members to streamline installation processes, reducing project timelines.
  • Trained junior installers on equipment handling, installation techniques, and safety protocols.

Education

High School Diploma -

Hartsville High School
Hartsville, SC
11.2018

Skills

Operations management

Documentation and reporting

Hiring

Business planning

Staff training and development

Operations oversight

Timeline

Owner Operator

Obsconstructionllc
01.2023 - Current

Crew Leader

Sumter Utilities
01.2019 - 12.2023

Installer

Fulford Heating and Cooling
01.2017 - 12.2019

High School Diploma -

Hartsville High School