Implemented process improvements and provided leadership to increase efficiency and productivity, and motivate crew members.
Performed hands-on work when necessary, including installing steel piers to reinforce and restabilize homes.
Enforced safety rules at all times to reduce workplace hazards for both employees and visitors.
Inspected construction sites to ensure safety regulations are met.
Directed workers in proper techniques for installation or repair of structures according to blueprints or specifications.
Monitored the use of resources, including personnel, materials, machines, tools, and vehicles, during project execution and organized the storage of supplies.
Maintained quality standards and monitored work for corrective action.
Furniture Mover
Thompson's Moving And Storage
Clarksville, Tennessee
02.2023 - 08.2023
Assisted in unloading deliveries from vendors at warehouse location as needed.
Wrapped and organized fragile items securely with bubble wrap, moving blankets, straps, shrink wrap, or packing paper prior to loading onto truck bed.
Performed routine maintenance on moving equipment such as dollies and hand trucks.
Disassembled and reassembled large pieces of furniture at destination upon request by customer, using tools provided by the company.
Loaded and unloaded furniture onto trucks for delivery to customers' homes.
Store Manager
Game X Change
Copperas Cove, TX
02.2022 - 10.2022
Updated POS system with new products and promotional offers.
Managed daily banking activities such as deposits and withdrawals.
Conducted daily store operations, including opening and closing procedures and cash handling.
Implemented efficient systems to monitor inventory levels and placed orders to restock shelves.
Created weekly work schedules for store personnel.
Developed strategies to maximize sales and profitability and prepared monthly reports on sales figures, expenses, profits.
Delivered excellent customer service.
Recruited, trained, provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Nodal Networking Systems Operator
US Army
Fort Campbell, KY
01.2018 - 11.2021
Provided quick resolution for users.
Provided technical support and troubleshooted network problems to end users within the organization for various computer-related issues.
Monitored system performance and resolved customer complaints, identifying potential issues and escalating as necessary.
Created documentation outlining system design, troubleshooting techniques, maintenance procedures and other relevant information.
Assisted in the development of scripts used for automating routine tasks.
Maintained user accounts and access privileges in accordance with security protocols.
Installed new hardware components and software applications as needed.
Operated and maintained data processing and peripheral equipment and called in outside technical support for specialized service.
Troubleshot daily IT desktop client issues, supporting multiple departments and various offices, as well as updating hardware, software, and security protections.
Collaborated with development teams to discuss, analyze or resolve usability issues.
Scanned networks with vulnerability assessment tools to identify security holes.
Directed account management and customer training on company technical software and tools for new accounts and new users.
Education
Certification - CyberSecurity
Warfighter Information Network Tactical (WIN-T)
Fort Eisenhower, GA
10.2018
Diploma -
Harker Heights High School
Harker Heights, TX
12.2017
Skills
Microsoft Office
Routing
Server Management
Technical Troubleshooting
Hardware and software configurations
Creating User Accounts
User Support
Cisco wireless routers and switches
VMWare
Firewalls and endpoint security
Data backups
Risk Assessment and Network Performance Analysis
Active Directory
Switching protocols
Network Security
IP Addressing and Subnetting
Customer Service
Overseeing day-to-day Operations
Recruitment and Training of Employees
Lifting/Loading Heavy Loads and Assembling Furniture