Bryan Holcomb
Norcross,GA
Summary
Developed strong skills in pharmacology and medication safety protocols within pharmacy environment for 20 years, seeking to transition into new field. Demonstrated ability to manage high-volume workflows and ensure accuracy in all tasks. Ready to apply these transferable skills to improve operational efficiency and enhance client satisfaction in new role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens Pharmacy
01.2023 - Current
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
Pharmacy Technician Lead
CVS Pharmacy
01.2009 - 01.2023
- Implement Exceptional Customer Service
- Provide manufacturer discount options
- Coordinated verification and filling of more than 550 daily prescriptions in high-volume pharmacy environment.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
CPhT -
Pharmacy Technician Certification Board
Sandy Springs, Georgia01.2021
MBA - Global Marketing And Project Management
American InterContinental University
Sandy Springs, GA01.2016
Bachelor of Arts - Graphic Digital Design And Field Research
American InterContinental University
Sandy Springs, GA01.2014
Skills
- Meticulous Quality Assurance
- Strategic Issue Resolution
- User Needs Assessment
- Cross-Functional Collaboration
- Skilled in Microsoft Office Applications
- Coordinated Project Execution
Accomplishments
- Improved customer service standards by 15%.
- Increased customer retention 36% by delivering top-notch customer service from prescription drop-off to pick-up.
Certification
- First Aid/CPR/AED Instructor Certification – Red Cross.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- Hazardous Drug Management Certificate - Various Accredited Providers.
- Diabetes Care Certificate for Pharmacy Technicians – American Pharmacists Association (APhA).
Timeline
Certified Pharmacy Technician
Walgreens Pharmacy
01.2023 - Current
Pharmacy Technician Lead
CVS Pharmacy
01.2009 - 01.2023
- First Aid/CPR/AED Instructor Certification – Red Cross.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- Hazardous Drug Management Certificate - Various Accredited Providers.
- Diabetes Care Certificate for Pharmacy Technicians – American Pharmacists Association (APhA).
CPhT -
Pharmacy Technician Certification Board
MBA - Global Marketing And Project Management
American InterContinental University
Bachelor of Arts - Graphic Digital Design And Field Research
American InterContinental University
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