Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Howard

Rockwall,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

Director of Master Data Management

Jewelers Mutual Insurance
09.2022 - Current
  • Responsible for building and delivering enterprise-level solutions that will enable and enhance business capabilities through leveraging internal and external data sources/partnerships.
  • Collaborates with peers to outline current business processes connected to master data domains, and make recommendations to improve data quality.
  • Coordinates the efforts through IT partnerships to prioritize and deliver system-related changes.

Director - Personal Lines Insurance Products

Jewelers Mutual Insurance
07.2019 - 09.2022
  • Responsible for the insurance product offerings that protect personal jewelry items in the US and Canada
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Designed and delivered new product utilizing proprietary models and segmentation to improve risk selection.

Director of Product Management and Underwriting

Jewelers Mutual
06.2016 - 07.2019
  • Oversee the personal lines product & underwriting teams, and responsible for the growth & profitability of our insurance products in US and Canada.
  • Streamlined production processes for enhanced efficiency and reduced operational costs.
  • Led cross-functional teams to successfully launch product enhancements to improve profitability.


Sr. Manager - UX & Enterprise Business Ops

National General Insurance
11.2011 - 06.2016
  • Led the development, execution and support of the consumer-facing sales and service portals, as well as a proprietary CRM application used by our Sales/Marketing team.
  • Delivered a mobile friendly customer portal where policyholders can service their policies.
  • Managed team responsible for building requirements used to develop new functionality and enhancements for enterprise-wide systems & applications.
  • Collaborated with executive leadership team to identify new projects for design, development and implementation.
  • Led system integration projects with partner companies that enabled cross-sell opportunities.


Sr. Regional Sales Manager

National General Insurance
01.2004 - 11.2011
  • Responsible for Sales/Marketing initiatives in the Carolina region as well as the overall production and profitability of a region that annually exceeded $350 million in Written Premium sales generated through independent insurance agencies.
  • Improved profit through decreasing print and postage costs by more than $500K.
  • Led the strategic direction of our regional marketing initiatives, and implement the strategy with our sales staff and other departments.
  • Created inside sales team leading to improved sales call routing and increased frequency resulting in an additional $5 million in Written Premium.
  • Consistent achiever of profitability throughout tenure, while earning the 2005 & 2006 NC Young Agents Company of the Year award in recognition of performance and relationship management.
  • Managed cross-departmental project team responsible for continuous review of improving our external-facing software program.

Education

Bachelor of Science - Business Administration

Pfeiffer University
Misenheimer, NC
05.1994

Skills

  • Business Development
  • People Management
  • Verbal and Written Communication
  • Creativity and Innovation
  • Data Analysis
  • Process Improvement
  • Customer Relationship Management
  • Budgeting and Forecasting

Timeline

Director of Master Data Management

Jewelers Mutual Insurance
09.2022 - Current

Director - Personal Lines Insurance Products

Jewelers Mutual Insurance
07.2019 - 09.2022

Director of Product Management and Underwriting

Jewelers Mutual
06.2016 - 07.2019

Sr. Manager - UX & Enterprise Business Ops

National General Insurance
11.2011 - 06.2016

Sr. Regional Sales Manager

National General Insurance
01.2004 - 11.2011

Bachelor of Science - Business Administration

Pfeiffer University

Similar Profiles

CREATE PROFILE
Bryan Howard