Bryan Hudson

• Developed and maintained current spreadsheets for tracking and analysis of office data.
• Answered central telephone system and directed calls accordingly.
• Confirmed appointments, communicated with clients and updated client records.
• Managed multiple tasks and met time-sensitive deadlines.
• Resolved customer problems and complaints.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Business Intern to better my marketing skills and leader opportunities
• Corresponded with clients through email, telephone or postal mail.
• Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
• Scheduled and confirmed appointments and meetings for senior management team.
• Oversaw inventory materials monitoring, requisitions and supply re-stocking.
• Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Maintained building security by monitoring logbook and issuing visitor badges.

Created a safe and healthy energetic work environment, also became to overcome challenges each week through out my work experience with Chestnut Land, each day I came to work, with no work restrictions or penalties. I excelled more and more at being a role-model face to the public and representing the company for professionalism/dedication and hospitality.

With Consumers they also had a excited bond to see me help out and greet with genuine open heart with a fast In and out service so it keeps them hopeful for more times to purchase products that includes upselling.

With Co-Workers I am a very much take control and lead with confidence and still make a very close respect bond between all my co-workers no matter if they have skills that need to be improved on or they are more of a team player. I do try to go out my way to make a good connection between my coworkers so they feel they can come to me for help/questions, even situations that can potentially be harmful for or to the work environment.

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Customers and Co-Workers enjoyed seeing my presence around in the restaurant because I put-forth the genuineness between connections.
• Progressed in making products with speed and efficiency.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Cleaned counters, machines, utensils and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Learned every menu preparation and numerous off-label drinks to meet all customer needs.
• Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
• Cultivated to recall customers' names and address each by name.
• Upsold specialty items with beverages, increasing store sales.
• Developed and demonstrated skillful and creative latte art to engage customers.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Assisted chef with planning easy but elegant appetizers to spark customer interest.
• Excelled in customer service in being a waiter/host
• Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
• Inspected appliances, commercial fryers, and ovens to verify proper working order.

• Trained new employees and delegated daily tasks and responsibilities.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Regulated pricing, inventory count and supply during shift hours.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Maintained financial accuracy when handling over $[XYZ] in revenue each day.
• Greeted and welcomed new members, establishing and updating memberships to company programs.

• Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
• Assisted farmers with feeding and watering cows, sheep, goats and pigs.
• Operated farm equipment such as tractors and trucks with extreme care and precision.
• Removed rocks and prepared soil for planting.
• Tended to crops such as fruit trees, vegetable plants, medicinal plants and herbs.
• Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately.
• Assisted in farm animal branding, dipping and shearing.
• Assisted on family attractions and farm activities
• Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
• Iced and airbrushed cakes and other pastries for customized orders.

• Monitored safety of guests in and around swimming pool.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Maximized customer satisfaction by greeting beach patrons with courtesy and resolving issues promptly.
• Detailed safety rules and procedures regarding activities to customers and guests.
• Entered water immediately to pull struggling swimmers to safety.
• Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
• Used CPR skills to assist rescued individuals until arrival of emergency services.
• Attentively monitored swimmers to identify distress.

• Awarded 1st Place State Finals FBLA Business Emergeing in Maryland Certificate
• Honoree of Music Art in String Insrtuments
• 3.0 GPA
• Ranked in Top 14% of class
• Extracurricular Activities: Lacrosse, Badminton, Tennis, Track and Field
• SGA Member, Student Secretary of class 2019,
• Drama Club Member
• FBLA Member
• Photography Club
• Elected Captain of Loch Raven High School Badminton Team "Raiders"
• Extracurricular Activities: Quintet for LRHS Orchestra
• [ Goucher College ] Scholarship Recipient
• Completed AP course in Biology, Psycology and Music
• Professional Development: Towson University Orchestra in Highschool