Bryan Huffman
Professional Driver
Chula Vista,CA
Summary
Dynamic Customer Service Representative with proven expertise at Taco Bell, excelling in complaint resolution and customer relations. Recognized for enhancing customer satisfaction through active listening and critical thinking. Adept at managing front counter operations and ensuring efficient order processing, contributing to a positive dining experience.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Taco Bell
01.2023 - 03.2025
Managed front counter operations and handled cashier duties efficiently.
Delivery Driver
Pizza Hut
02.2021 - 04.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Business Management Certificate - Business
Ashland University
Ashland, OH06.2013
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Customer relations
- Call management
- Follow-up skills
- Team development
- Travel planning
- Appointment scheduling
- Order processing
- Product knowledge
- Paperwork processing
- Scheduling
- Professional telephone demeanor
- Customer satisfaction measurement
- Client relations
- Payment processing
- Complaint resolution
- Complaint handling
- Conflict resolution
- Computer proficiency
- Relationship building
- Call center experience
Additional Information
US Marine Combat Veteran
Timeline
Customer Service Representative
Taco Bell
01.2023 - 03.2025
Delivery Driver
Pizza Hut
02.2021 - 04.2023
Business Management Certificate - Business
Ashland University
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