Bryan Jimenez
Mount Vernon,NY
Summary
A seasoned Manager at Five Guys Burgers and Fries, I excel in team leadership and strategic planning, significantly enhancing customer satisfaction and operational efficiency. My expertise in complex problem-solving and staff development, coupled with a proven track record of boosting performance, underscores my ability to drive success in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Manager
Five Guys Burgers and Fries
08.2020 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Line Cook
Yard House
09.2022 - 10.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Head Prep Cook
Edos Japanese Steakhouse
10.2015 - 08.2020
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with other cooks to create innovative dishes that received positive feedback from patrons.
- Managed food storage areas properly to maintain freshness and prevent cross-contamination between raw and cooked items.
Prep Cook
Cheesecake Factory
07.2018 - 08.2019
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Lehman High School
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
Languages
Spanish
Native or Bilingual
Timeline
Line Cook
Yard House
09.2022 - 10.2023
Manager
Five Guys Burgers and Fries
08.2020 - 07.2024
Prep Cook
Cheesecake Factory
07.2018 - 08.2019
Head Prep Cook
Edos Japanese Steakhouse
10.2015 - 08.2020
Lehman High School
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