Bryan Johnson
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Retail Service Specialist
United States Naval Service
04.2019 - 04.2024
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Streamlined inventory management for improved product availability and reduced waste.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Tracked sales and service activities and prepared daily reports for management review and analysis
- Reduced downtime by performing routine maintenance checks on vending machines.
- Boosted sales revenue with timely restocking of popular items in vending machines.
- Kept business compliant with applicable government standards.
- Styled hair according to customer preferences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Arcade Attendant
Pinstrikes Bowling
08.2018 - 03.2019
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Adapted quickly during unexpected situations such as power outages or equipment malfunctions to keep business running smoothly without compromising customer satisfaction.
- Fostered positive relationships with regular customers through attentive service delivery that catered specifically to their needs on each visit.
Education
Associate of Applied Science - HVAC Installation And Repair
Tidewater Tech
Norfolk, VA12.2024
High School Diploma -
Southwest High School
Macon, GA05.2018
Skills
- Good communication skills
- Excellent written and oral communication
- Reliability and punctuality
- Empathy and patience
- Goal-oriented mindset
- Physical Stamina
- Brand representation
- Detail Oriented
- Business Networking
Timeline
Retail Service Specialist
United States Naval Service
04.2019 - 04.2024
Arcade Attendant
Pinstrikes Bowling
08.2018 - 03.2019
Associate of Applied Science - HVAC Installation And Repair
Tidewater Tech
High School Diploma -
Southwest High School
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