Hi, I’m
Bryan Jones
Crisis Dispatcher
Jackson ,TN
Summary
Dedicated Crisis Counselor with proven expertise at Hope Counseling Services, delivering immediate emotional support and resources to over 150 clients in crisis. Successfully implemented de-escalation techniques, reducing emergency interventions by 40%. Skilled collaborator with mental health professionals, enhancing service delivery and increasing client satisfaction by 25%. Adept in crisis intervention, client management, and improving mental health outcomes.
Overview
10
years of professional experience
Work History
Walgreens
Cashier Trainer
12.2017 - 02.2019
BEHAVIORAL HEALTH INITIATIVES
CRISIS DISPATCHER
08.2020 - Current
Job overview
- Enabled immediate assistance for those facing challenging situations on the 988 Helpline.
- Implemented de-escalation techniques, resulting in 40% reduction in emergency interventions.
- Collaborated with mental health professionals to improve service delivery and client outcomes, increasing overall client satisfaction.
Kellogg's
Machine Operator Technician
04.2015 - 07.2017
Skills
- Natural Disaster Response
- Family Dynamics
- Elderly Care
- Child Protection
- Multicultural Competence
- Youth engagement
- Empathy Display
- Refugee support
Timeline
CRISIS DISPATCHER
BEHAVIORAL HEALTH INITIATIVES
08.2020 - Current
Cashier Trainer
Walgreens
12.2017 - 02.2019
Machine Operator Technician
Kellogg's
04.2015 - 07.2017
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Marie SiminitusMarie Siminitus
Senior Certified Pharmacy Technician at WalgreensSenior Certified Pharmacy Technician at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
KaMya CooperKaMya Cooper
Licensed Practical Nurse at Maxim Healthcare Home HealthLicensed Practical Nurse at Maxim Healthcare Home Health